Cassandra Mee
Perth,WA
Summary
I am a highly-motivated customer service representative with a desire to take on new challenges. I have a strong work ethic, exceptional interpersonal skills and am extremely adaptable. While I am adept at working effectively unsupervised and quickly mastering new skills I also believe that my experience in client-facing interactions helps me better understand others’ needs and makes me an effective and strategic problem-solver
Overview
4
4
years of professional experience
Work History
Animal Attendant
Caversham Wildlife Park
Caversham, WA
11.2022 - Current
- Lead multiple tour groups of domestic and international visitors
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained records of animal feedings, treatments, health checks and other relevant information.
- Monitored animal behavior patterns in order to identify any potential problems or changes in health status.
- Participated in educational programs designed to teach visitors about animal care practices.
- Interacted with visitors regarding general questions about the facility's operations and specific inquiries about individual animals.
- Conducted regular inspections of enclosures for structural integrity or damage caused by the animals themselves.
Animal Attendant Team Leader
Kanyana Wildlife Rehabilitation
Lesmurdie, WA
11.2019 - Current
- Monitored animal behavior patterns in order to identify any potential problems or changes in health status.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Administered medications prescribed by a veterinarian when necessary.
- Rescued injured wildlife from local areas in order to provide medical attention before returning them back into their natural environment.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Followed precise feeding instructions and schedules for animals under care.
- Offered training and support to keep team members motivated and working toward objectives.
Education
Certificate II in Animal Studies -
South Metropolitan Tafe
Bentley10-2021
High School Diploma -
Lumen Christi College
Gosnells, WA10-2019
Certificate III in Screen And Media -
Lumen Christi College
Gosnells, WA10-2019
Certificate II in Outdoor Education -
Lumen Christi College
Gosnells, WA10-2019
Skills
- Creativity and Innovation
- Physical Fitness
- Supply Management
- Animal Care
- Behavior Analysis
- Customer Service
- Progress Documentation
- Problem-solving aptitude
- Active Listening
- Problem-solving abilities
- Treatment Planning
- Treatment Documentation
- Multitasking
- Human and Animal Safety
- Customer Communication
- Written Communication
- Work Prioritization
- Problem Identification
- Honest and Dependable
- Critical Thinking
- Continuous Improvement
- Teamwork and Collaboration
- Self Motivation
- Analytical Thinking
- Problem-Solving
- Time management
- Animal Handling
- Behavior Observation
- Interpersonal Skills
- Attention to Detail
- Team Collaboration
Refrences
Tafe
Debbie Thorne-Morley | Caversham Wildlife park | Line manager
+61 417 947 396 | Debbie@cavershamwildlife.com.au
Tasha Rea |Kanyana Wildlife Rehabilitation | Hospital manager
+61 456 981 613 | hosp.man@kanyanawildlife.org.au
Timeline
Animal Attendant
Caversham Wildlife Park
11.2022 - Current
Animal Attendant Team Leader
Kanyana Wildlife Rehabilitation
11.2019 - Current
Certificate II in Animal Studies -
South Metropolitan Tafe
High School Diploma -
Lumen Christi College
Certificate III in Screen And Media -
Lumen Christi College
Certificate II in Outdoor Education -
Lumen Christi College
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