Cassandra Johnstone
Mansfield,VIC
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, event promotion and marketing. Adept at problem-solving. Extremely experienced hospitality all rounder, with years of experience.
Overview
28
28
years of professional experience
Work History
Event Manager
Mansfield Golf Club
09.2018 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Analyzed event costs to identify areas of improvement and cost savings.
- Implemented protocols and procedures to effectively manage planning process.
- Utilized social media to promote events and increase attendance.
- Developed detailed event reports, documenting all aspects of each event.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed creative themes for events and created related activities to engage attendees.
- Trained and supervised event staff to complete tasks on time.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Developed and implemented successful marketing plans to generate event revenue.
- Assembled creative and innovative event attractions based on internal capabilities.
Equine Bodyworker
Self Employed
01.2005 - Current
Traffic Control Supervisor
Mount Buller Resort Management
06.2002 - 10.2010
Waitstaff
The Deck On High
09.2009 - 06.2010
Bar Attendant
Mansfield Hotel
10.2003 - 10.2008
Stable Manager
Watsons Trail Rides
10.2002 - 11.2007
Restaurant Manager
Pinnacle Valley Resort
10.1999 - 10.2002
Bar Manager
Inkerman Hotel
01.1996 - 10.1999
Education
Diploma of Equine Myofunctional Therapy -
National College of Traditional Medicine
Sunshine, VIC01.2005
Skills
- Social Media Management
- Team Leadership and Supervision
- Cross-Functional Teams Leadership
- Promotional Advertising
- Event Sales
- Food Service Knowledge
- Catering Coordination
- Fundraising Events
- Event Marketing
- Team Mentorship
Timeline
Event Manager
Mansfield Golf Club
09.2018 - Current
Waitstaff
The Deck On High
09.2009 - 06.2010
Equine Bodyworker
Self Employed
01.2005 - Current
Bar Attendant
Mansfield Hotel
10.2003 - 10.2008
Stable Manager
Watsons Trail Rides
10.2002 - 11.2007
Traffic Control Supervisor
Mount Buller Resort Management
06.2002 - 10.2010
Restaurant Manager
Pinnacle Valley Resort
10.1999 - 10.2002
Bar Manager
Inkerman Hotel
01.1996 - 10.1999
Diploma of Equine Myofunctional Therapy -
National College of Traditional Medicine
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