Cassidy Dyer
Summary
Dedicated Hospitality Professional with a proven track record in food service, customer engagement, and retail operations over 4 years. Proficient at delivering exceptional customer experiences through attentive service and precise execution. Works effectively within teams to enhance patron satisfaction. Eager to leverage expertise in fast-paced environments to elevate the guest experience and drive business success in retail and bartending roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Canoe Hire Attendant
Shire Of Mundaring
09.2023 - 05.2024
- Proficiently conducted comprehensive safety briefings, ensuring clients' understanding and adherence to safety protocols.
- Expertly managed financial transactions, utilizing advanced systems to facilitate seamless transactions and maintain records.
- Delivered exceptional customer service by actively listening to client's needs and resolving inquiries promptly and effectively.
- Demonstrated swift and decisive action in water rescue scenarios, employing advanced rescue techniques and maintaining composure under pressure to ensure the safety and well-being of individuals in distress.
Food Service Associate
Mount Helena Deli
08.2022 - 05.2024
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
Nando's Back-Griller
Nandos Restaurant
02.2020 - 08.2022
- Upheld company standards for food quality by consistently following established recipes for each menu item.
- Increased safety by adhering to proper food handling practices and sanitation guidelines.
- Optimized workflow during peak hours by prioritizing tasks based on current order volumes.
- Ensured customer satisfaction with timely and accurate order preparation.
HRBA Basketball Umpire
HRBA
09.2019 - 04.2020
- Contributed to a positive game atmosphere by maintaining a professional demeanour and displaying respect for all participants.
- Enhanced game fairness by consistently enforcing rules and regulations during basketball games.
- Developed strong rapport with coaches and players, ensuring open lines of communication throughout the game.
- Improved overall gameplay by making accurate, timely calls based on thorough knowledge of basketball rules.
Education
Associate of Applied Science - Interior Architecture
Curtin University
Perth, WA03.2028
High School Diploma -
Eastern Hills Senior High School
Mount Helena, WA10.2023
Skills
- Organizational abilities
- Strong Communication Skills
- Customer service and assistance
- Food safety understanding
- Cleaning procedures
- Reliability and punctuality
Certification
Hospitality related
- SITHFAB021 Responsible Service of alcohol
- SIT20322 Cert II in Hospitality
Multiple First aid certificated including;
- HLTAID011 Provide basic First Aid
- HLTAID015 Provide advanced resuscitation and oxygen therapy
(All can be provided upon request)
Timeline
Canoe Hire Attendant
Shire Of Mundaring
09.2023 - 05.2024
Food Service Associate
Mount Helena Deli
08.2022 - 05.2024
Nando's Back-Griller
Nandos Restaurant
02.2020 - 08.2022
HRBA Basketball Umpire
HRBA
09.2019 - 04.2020
Associate of Applied Science - Interior Architecture
Curtin University
High School Diploma -
Eastern Hills Senior High School
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