Cassie (Cassiopia) Maguire
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Best Practice appointment scheduling system to manage over 30 to 50 patients weekly between two Doctors. Organized and accurate in managing patient flow. Trained in taking appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hospitable Medical Office Receptionist with 3 years of experience interacting with patients and physicians. Multitasks and handle multi-line telephone systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Acmed Medical Centre
01.2022 - Current
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Drafted referrals to specialists, medical questionnaires and/or reports with efficiency and accuracy.
- Used the Best Practice Software to book appointments and make invoices
- Used Outlook to send off referrals to specialists
- Used MYOB billing software to make Treatment fees for medico-legal patients
Education
No Degree -
Redbank Plains State High School
Redbank Plains, QLD11.2021
Skills
- Medical Terminology
- Letter preparation
- Medical Billing
- Patient Registration
- Records Maintenance
- Medical billing and coding
- Appointment Scheduling
- Electronic Medical Records
- Telephone Etiquette
- Proficient in Best Practice Software
- Proficient in Microsoft Word Document
- Medical Transcription
- Proficient in Microsoft Outlook Software
Certification
- Medical Receptionist Training - Alison - 30th of July 2024
Timeline
Medical Receptionist
Acmed Medical Centre
01.2022 - Current
No Degree -
Redbank Plains State High School
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