A detail-oriented coordinator excelling in dynamic environments, with a proven track record in national disability reform and higher education. Expertise in stakeholder engagement and process design enhances collaboration and drives impactful workforce transformations, while maintaining a focus on quality assurance and strategic alignment.
Overview
10
10
years of professional experience
Work History
Engagement Coordinator
National Disability Insurance Agency (NDIA)
05.2025 - Current
Embedded in Scheme Workforce Design and Transformation Division, contributed to workforce reform strategy, executive coordination, and Agency-wide stakeholder engagement to enhance overall project alignment.
Designed and executed a structured stakeholder engagement campaign for workforce transformation, coordinating messaging strategy, stakeholder sequencing, and cross-Agency feedback consolidation.
Establish collaborative intake and feedback processes across Agency teams, improving the quality and timeliness of inputs on shared deliverables.
Supported the procurement of a specialist external consultant — managing requirements scoping, market engagement, and contract finalisation in full compliance with NDIA procurement frameworks.
Maintain project work streams using structured coordination tools, providing the Transformation Director with clear visibility over deliverables, risks, and dependencies.
Quality-assure all work products prior to executive submission, ensuring accuracy, strategic alignment, and compliance before escalation.
Supported divisional leadership by preparing briefings, managing logistics, and facilitating governance communications.
Project Coordinator – Australian Defence Logistics College
RMIT University
03.2024 - 02.2025
Managed end-to-end training delivery under RMIT's contract with the ADF, sustaining quality outcomes across a complex government–education partnership.
Coordinated procurement of external consultant for ADF client, managing scoping, supplier engagement, and onboarding for seamless delivery integration.
Maintained project schedules and milestone reports, providing senior stakeholders with real-time visibility for timely course corrections.
Rebuilt the travel reconciliation process from the ground up, eliminating reporting inconsistencies and significantly reducing monthly financial reconciliation time.
Authored a comprehensive suite of SOPs to standardise administrative workflows, reducing onboarding time and strengthening team compliance.
Liaised with Accounts Payable on financial workflows, eliminating invoice processing delays and enhancing tracking accuracy.
Facilities & Equipment Coordinator – Australian Defence Logistics College
RMIT University
01.2023 - 03.2024
Ensured operational readiness of specialist training facilities and equipment for RMIT’s defence partnership — coordinated procurement, facilities, IT, and ADF client to maintain compliance, continuity, and quality across College.
Led end-to-end procurement of specialist training equipment and PPE — identifying requirements, managing supplier relationships, and ensuring all acquisitions met ADF operational and educational compliance standards.
Coordinated timetabling and room allocation with Facilities and IT teams, resolving conflicts and ensuring infrastructure readiness for high-demand teaching periods.
Developed and managed the Indigenous Procurement Plan Register, embedding Indigenous business engagement into the supply chain and contributing to the organisation’s broader social procurement commitments.
Student Administration Officer
RMIT University
01.2021 - 01.2023
Supported the seamless delivery of academic administration across the full student lifecycle — from enrolment through to graduation — serving as a trusted point of contact for students, faculty, and professional services teams navigating complex processes.
Administered credit assessments, enrolment, and academic progress for diverse student cohort, applying sound judgement to resolve complex cases in line with RMIT policy.
Coordinated student lifecycle projects across multiple faculties, managing competing deadlines and stakeholder expectations to consistently deliver projects on time.
Developed and maintained Power BI dashboards for executive reporting, translating raw operational data into clear insights that informed academic leadership decision-making.
Business Support Officer
RMIT University
09.2019 - 06.2020
Administered end-to-end HR processes for casual recruitment cycles, coordinating staff onboarding and offboarding across the School using Workday and SAP — ensuring accurate records and a smooth experience for all new and departing staff.
Delivered operational support across HR, payroll, and event management for RMIT’s School of Science — serving as a reliable hub for day-to-day administration and coordination among faculty leadership, staff, and central services.
Coordinated and executed a range of School events from concept to closure, overseeing budgets, vendor management, catering, and post-event financial reconciliation while ensuring cost control and quality.
Supported the Associate Dean by preparing meeting agendas, facilitating sessions, documenting minutes, and driving follow-up actions to resolution.
Administrative & Events Officer
CITY OF STONNINGTON
05.2016 - 04.2018
Coordinated end-to-end event logistics and administrative support for Children and Family Services, collaborating with internal teams and external partners to enhance program outcomes.
Managed lifecycle of community and professional events — from planning and promotion to logistics and on-the-day execution — ensuring seamless delivery at every phase.
Aligned event delivery with organisational objectives by collaborating with internal teams and external stakeholders, effectively managing competing priorities while fostering strong working relationships.
Coordinated governance and team meetings end-to-end — preparing agendas, arranging catering and logistics, documenting proceedings, and tracking actions through to resolution.
Supported senior management in developing presentations, formal documents, and grant submissions, contributing directly to funding outcomes and executive communications.
Managed and maintained the organisation's website, ensuring all content remained accurate, current, and consistent with program and communications goals.
Facilitator and Community Engagement Coordinator at Regenesys Business SchoolFacilitator and Community Engagement Coordinator at Regenesys Business School