Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catalina I. Delgado Ibanez

Sydney,NSW

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience

Work History

Waitress Trainee

MCA
Sydney, NSW
07.2023 - 11.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Addressed complaints to kitchen staff and served replacement items.

Sales Assistant

Scoop wholefood
Bondi Beach , NSW
02.2023 - 06.2023
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Fostered relationships with customers to expand customer base and retain business.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Organized store by returning merchandise to proper areas and restocked displays.

Sales Assistant

La Polar
Chile , CL
01.2022 - 12.2022
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Created price tags and merchandise signs for new items.
  • Cross-sold products to boost overall sales purchases.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers to determine wants or needs.

Education

Specialist of Education - Physical Education Teaching And Coaching

University of Tarapaca
Arica, Chile
11-2022

Skills

  • Product Knowledge
  • Retail Merchandising
  • Adaptable and Flexible
  • Reliable and Responsible
  • Team Cooperation
  • Flexible Hours
  • Customer Service
  • Friendly and Helpful

Timeline

Waitress Trainee

MCA
07.2023 - 11.2024

Sales Assistant

Scoop wholefood
02.2023 - 06.2023

Sales Assistant

La Polar
01.2022 - 12.2022

Specialist of Education - Physical Education Teaching And Coaching

University of Tarapaca
Catalina I. Delgado Ibanez