Summary
Overview
Work History
Education
Skills
Volunteering & Community
Timeline
Generic

Cate Parsons

Tamworth,NSW

Summary

Proven Junior Retail Assistant with a track record of enhancing customer satisfaction and boosting store performance at Summers Oxley Vale Takeaway & Superette. Excelled in cash handling accuracy and fostering positive customer engagement, contributing to a welcoming atmosphere that encouraged repeat business. Demonstrated reliability and adeptness in merchandise display, significantly improving store traffic and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Junior Retail Assistant

Summers Oxley Vale Takeaway & Superette
01.2022 - 03.2023
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
  • Collaborated with team members to achieve daily objectives and maintain a positive work environment.
  • Resolved customer issues professionally, leading to higher overall satisfaction ratings.
  • Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
  • Managed inventory, ensuring optimal stock levels and minimal product wastage.
  • Enhanced store presentation with regular cleaning, organization, and maintenance tasks.
  • Participated in staff meetings, contributing ideas for improving store operations and performance metrics.

Junior Retail Assistant

Greenhills Organics
01.2019 - 09.2021

Family Shop, would go every school holidays

  • Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Assisted in visual merchandising, creating eye-catching displays that increased store traffic.

Education

Oxley High School
North Tamworth, NSW

Skills

  • Cash Handling Accuracy
  • Merchandise Display
  • Cash Handling
  • Product Knowledge
  • Stock replenishment
  • Reliability and punctuality
  • Product Knowledge Expertise
  • Loss prevention awareness
  • POS System Operation
  • Adaptable and Flexible
  • Friendly and Helpful
  • Customer Service

Volunteering & Community

  • Clean Up Australia Day
  • Represented Oxley High School at the annual Anzac Day March
  • Silver Queen Year 12 Fundraiser
  • Milkshake Drive
  • Gala day for Rugby Union


Timeline

Junior Retail Assistant

Summers Oxley Vale Takeaway & Superette
01.2022 - 03.2023

Junior Retail Assistant

Greenhills Organics
01.2019 - 09.2021

Oxley High School
Cate Parsons