Caterina Castrianni
Piara Waters
Summary
"Continue to grow through fresh learning opportunities, challenges and be filled with inspiration." Well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration .
Overview
26
26
years of professional experience
Work History
Human Resources Assistant
Carey Baptist College
06.2024 - Current
- Efficiently managed personnel file records up-to-date
- Contract preparation & pay level determination
- Award and EBA interpretation
- Conducted new hire orientation to verify data entry of information into the HR database.
- Responding to incoming HR enquiries
- Assisted in payroll processing queries to ensure timely delivery of correct pay.
- Participated in recruitment and selection process for new hires.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Assisted with creating HR operation handbooks.
- Converted employee status from temporary to permanent. Checking the employment history of rehired of employees and checking continuity of service for LSL provisions.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials
- Created and completed personnel action forms for receipt and return of company property.
- Delivered assistance with new hires throughout interviewing and hiring process for all stakeholders.
- Developed strong relationships with employees through consistent communication and support
- Maintained compliance by conducting regular audits of HR practices and documentation.
- Coordinated with external recruiters to fill vacancies efficiently, aligning talent acquisition with organizational needs.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Coordination of offboarding tasks of termination of employees.
- Improved detailed job descriptions and selection criteria.
- Streamlined recruitment processes, reducing time-to-hire through effective coordination with department managers.
- Assisting Senior HR and HR operations lead by coordinating HR calendars and notification task reminders
- Vevo checks and ensuring work rights
Human Resources Officer
SX5 Group
10.2022 - Current
- Compliance with HR best practices.
- Advise to managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Processed Onboarding & documents for site mobilisation
- Assess workplace health and personnel engagement, through employee recognition
- Onboarding - Recruitment , Position descriptions and Employment contracts
- Performance review scheduling & management of Training needs analysis and qualifications
- HR training sessions to staff, managers and executives.
- Improved office efficiency by effectively managing internal communications and correspondence.
Admin & Licensing Clerk
Rocom P/L - Southern
08.2021 - 10.2022
- All aspects of licensing for vehicles -Rego, Vehicle transfers,Acquisitions,Plate changes,Deceased Estates
- Software: Dealer Online Solutions ,Eralink/Erapower & Policebook
- Stock control & costings (via journals to account codes)
- Purchase orders & Incoming vendor invoices
- Dealer trader invoices & Receipt of payments
- Calculation Sales commissions & allocating payroll liability to account journals
- Audit documents & various administrative tasks
- Rego concessions claimed & credits stock expenses
- Maintain several excel registers for stock management
Administration Assistant
Goodstart Early Learning
07.2020 - 08.2021
- Account & Family support and action of enquires
- Administrator of account management including Debt research, account setup and Debt collection assistance
- Personal assistant to Centre Director - daily and weekly reporting & Diary management. Creating documents in company's voice.
- Follow up of waitlist enrolment management
- Data entry of bookings,enrolment and tour enquiries
- Maintaining health and safety standards - diet and medical management plans
- Quality control of all operational forms to schedule
- Managing correspondence and communication - holiday approvals/booking pattern variations/transition letters
- Exemplary key individual implementing migration and roll out new software database Xap.
- Technical support and troubleshot issues to enhance office productivity.
- Updated spreadsheets and databases to track, analyze, report on performance and sales data.
Administration/ Reception
Robowash
11.2019 - 07.2020
- Entering of Timesheets, Maintenance and Service Record Dockets, and Costs to Job cards
- Customer Service- action of calls and emails ; service and sale requests (using Sybiz)
- Daily saving, filing, and recording of paperwork, checklists, tracking registers (using Excel)
- Implementation of Administration Procedure Manual
- Audit of data entry of services & sale contracts
- Implementation of standard document control procedures & updating and maintaining archive filing
Administration/ Accounts Receivable & Payable
Parks Industries
02.2017 - 11.2019
- Daily general book-keeping duties- Accounts Receivable & Accounts payable . Reconciliation of statements.
- Customer payments into Myob - debt collection and correspondence enquiries
- Auditing - Invoice discrepancy enquires, purchase orders, requesting credit notes
- Generating payment schedules and reports for manager
- Customer service actioning of incoming enquiries
- OHS Documentation updating relevant MDS
- Document Control in alignment with Quality procedures
- General administration & personal assistant to the manager
- HR Administration of Time Billing job cost allocation, Recording staff Leave and timesheets of staff.
Sales Consultant/Retail
Barbeques Galore
10.2016 - 01.2017
- Enthusiastic team member and store ambassador
- Consistently met and kept with all sales KPI’s
- Exceptional customer service score ratings including delivery
- Implemented the“ Casual Sales Manual handbook” with all standard procedures and computer sales functions
HR Human Resource Administrator
Titan Recruitment
07.2008 - 06.2011
- Human Resources Administrator of HR database & payroll of internal and on-hire staff
- New employee contracts and Company inductions
- HR Enquiries and Advice - Remuneration, leave, termination, and final pay calculations
- Data entry for performance reviews
- Managerial support for disciplinary negotiation
- Staff performance improvement training and development plans
- HR Advisor of legal obligation requirements
- Maintenance and review of company procedures polices and policy framework
- On-site OHS Job Safety Assessments to schedule
- Communication with internal and on- hire staff and mining client’s representatives
- Achievement in streamlining the drug and alcohol policy and revising performance review procedure
- Support managers with Performance Review key indicators in performance and monitoring progression
- Training recommendations of courses for ongoing staff development
- Clerical support to financial division - Reconciliation, debt collection and accounts payable.
Admin/Document Controller
STCJV, Siemens Thiess Communications Joint Venture
09.2005 - 05.2008
- Design, manage, and implement a new tracking system for document control
- Implement project procedures for document management standards for the Southern Suburbs Railway project
- Progress reports, request for Information, monthly reports & tracking documents
- Complying and performing administration for the project - updating forms and documents, minutes,staff records. and organising team functions.
- Auditing drawing revisions and submissions
- Liaising with engineers, client and management in action of KPI's, non-conformances and ongoing quality and improvement in the delivery of the project
Admin/Scheduler
STCJV, Siemens Thiess Communications Joint Venture
10.2004 - 09.2005
- Create job files - as per filing standard for Telstra projects & allocation of work sheets to Supervisors
- Project Scheduler - monitor & report the progress, tracking and scheduling of Telstra projects
- Checking project status & update reports to Telstra
- Issuing Extension of Time to any projects that cannot meet committed completion due to problems on field
- Linking orders to projects, data entry of progression of projects to show the revenue
- Update the status of projects in WOMS (Work Order Management Systems) and scheduling workflow (time reporting).
- Department communication and liaison with scheduling of works, work progression and completion with supervisors & subcontractors
Graphic Designer
Character Printing
10.2003 - 10.2004
- Artwork for logo’s, business cards, letterheads & books
- Checking of files, imposition, proof reading and processing negatives to film
- Customer Service - incoming action of enquiries
- Software; Quark for imposition & Corel for illustration/Vector
- Time management of print runs and production
- Stock & chemical maintenance
- Established Data archiving and Auditing
- Adjusting of client submitted artwork to pre-press requirements to ensure printing quality standards were not lost in transfer
Graphic Designer
Hot Copy
11.1998 - 11.2003
- Completed traineeship of Small Business and Certificate of IT in 1999
- Completed Certificate III in Graphic Design & pre-press in 2001
- Designed artwork for logo’s, business cards, letterheads, Flyers, invitations & vouchers
- Proof check customer files and create imposition for pre-press printing
- Print services - Bindery, laminating & photocopying
- Customer service front of house and incoming calls and action of email enquiries
- Scheduling of print schedule (time management/workflow scheduling)
- Store management - opening and closing store , finalizing register and end figure amounts , settling Amex and Diners sales, checking cash sales into MYOB
- Administrative account duties - End of month invoicing and account enquiries.
- Stock control & Purchase ordering of various stock and creating service work orders for technicians and maintenance.
Education
Dealer online Training -
Department Of Transport - Training Centre
Innaloo2021
Diploma of Business Human Resources -
Swan Tafe
Thornlie/Midland 2009
Certificate IV Business; Human Resources -
Swan Tafe
Thornlie/Midland TAFE2008
Certificate III in Printing And Graphics Art -
Central Tafe
Wembley2001
Certificate of IT -
Canning College
Cannington2000
Small Business Traineeship -
Canning College
Cannington1999
Skills
- Computer Literacy
- PC & Mac
- Excel
- Word
- Access
- Power Point
- Publisher
- Quark
- Photoshop
- Corel
- Pagemaker
- Illustrator
- Adobe Freehand
- InDesign
- Go-Live & Front Page
- Adobe Reader/Distiller/Editing
- Work System Management
- Fasttrack
- POS software
- Sybiz
- Qikkids
- Xap
- MYOB
- Eralink / Erapower
- Policebook
- Dealer online solutions
References
Mark Gumley - 0408 940 459
SX5 Group - PBS Supervisor
John Meidenziki -0400 153 165
Rocom P/L - Work Colleague
Malcolm McMulloch - 0417 908 756
Rocom P/L - Work Colleague
Chris Sherwood -0408 870 399
Parks Industries - Manager
Timeline
Human Resources Assistant
Carey Baptist College
06.2024 - Current
Human Resources Officer
SX5 Group
10.2022 - Current
Admin & Licensing Clerk
Rocom P/L - Southern
08.2021 - 10.2022
Administration Assistant
Goodstart Early Learning
07.2020 - 08.2021
Administration/ Reception
Robowash
11.2019 - 07.2020
Administration/ Accounts Receivable & Payable
Parks Industries
02.2017 - 11.2019
Sales Consultant/Retail
Barbeques Galore
10.2016 - 01.2017
HR Human Resource Administrator
Titan Recruitment
07.2008 - 06.2011
Admin/Document Controller
STCJV, Siemens Thiess Communications Joint Venture
09.2005 - 05.2008
Admin/Scheduler
STCJV, Siemens Thiess Communications Joint Venture
10.2004 - 09.2005
Graphic Designer
Character Printing
10.2003 - 10.2004
Graphic Designer
Hot Copy
11.1998 - 11.2003
Dealer online Training -
Department Of Transport - Training Centre
Diploma of Business Human Resources -
Swan Tafe
Certificate IV Business; Human Resources -
Swan Tafe
Certificate III in Printing And Graphics Art -
Central Tafe
Certificate of IT -
Canning College
Small Business Traineeship -
Canning College
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