Catherine Li
Overview
2
2
years of professional experience
Work History
After-school English Tutor
Spark Education
Dongguan City
12.2022 - 02.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
- Improved students' written and verbal English skills through personalised learning programs.
Retail Sales Associate
Better Life Homewares
Auckland, New Zealand
06.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases in different languages.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Operated POS machine - card and cash transaction.
Waitress/Cashier
Mt Hannashan Bbq
Auckland, New Zealand
06.2021 - 08.2021
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Followed health and safety regulations relevant to hospitality industry .
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Picking up phone calls to make bookings.
Education
Bachelor of Architecture - Architecture And Environment
The University of Sydney
Camperdown, NSW11.2024
High School Diploma -
Western Springs College
New Zealand 11.2020
Skills
- Customer Service
- Menu Recommendations
- Speaking Fluency
- Conflict resolution
- Differentiated instruction
- Visual aids utilisation
- Individualised instruction
- Product Restocking
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
After-school English Tutor
Spark Education
12.2022 - 02.2023
Retail Sales Associate
Better Life Homewares
06.2022 - 09.2022
Waitress/Cashier
Mt Hannashan Bbq
06.2021 - 08.2021
Bachelor of Architecture - Architecture And Environment
The University of Sydney
High School Diploma -
Western Springs College