Proven bilingual professional with a track record of enhancing student English skills at Johnson English School and streamlining office administration at Nakamura Skin Care Clinic. Excels in cross-cultural communication and Microsoft Office, demonstrating critical thinking and teamwork. Achieved significant improvements in educational outcomes and operational efficiency.
Overview
7
7
years of professional experience
Work History
After-school English Tutor
Johnson English School
Niigata, Japan
04.2016 - 07.2023
Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
Improved students' written and verbal English skills through personalized learning programs.
Taught students study techniques and strategies for succeeding on grammar and composition tests.
Developed student confidence through positive reinforcement strategies.
Fostered a positive learning environment by establishing clear expectations and offering consistent support to students.
Collaborated with fellow tutors to share best practices and improve overall effectiveness of the tutoring program.
Administrative Assistant
Nakamura Skin Care Clinic
Niigata, Japan
04.2016 - 07.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Volunteer
Griffith Student Guild
Gold Coast, QLD
10.2020 - 12.2021
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Education
Master of Business - International Business/Innovation&Entrepreneurship
University of Queensland
Brisbane, QLD
07.2024
Bachelor of International Business -
Griffith University
Gold Coast, QLD
12.2021
Diploma of Commerce -
Griffith College
Gold Coast, QLD
07.2020
Skills
Bilingual in Japanese and English
Cross-cultural understanding
Microsoft Word
Microsoft Excel
Microsoft Outlook
Strong Problem Solver
Critical Thinking
Organizational and time management skills
Computer Skills
Office Administration
Positive Attitude
Teamwork and Collaboration
Languages
Japanese
Native or Bilingual
English
Full Professional
Interests
Entrepreneurship - I have participated in the UQ Venture Program
Invention -As a hobby, I am independently developing and researching food specifically for snakes
Referees
Dr. Motokazu Nakamura - Dermatologist at Nakamura Skin Care Clinic Tel: (+81) 90 2161 1084
Mr. Paul Johnson - Owner of Johnson English School Tel: (+81) 25 231 5516
Timeline
Volunteer
Griffith Student Guild
10.2020 - 12.2021
After-school English Tutor
Johnson English School
04.2016 - 07.2023
Administrative Assistant
Nakamura Skin Care Clinic
04.2016 - 07.2023
Master of Business - International Business/Innovation&Entrepreneurship