Catherine Rutter

• Assisted customers with inquiries and provided product information.
• Coordinated team schedules and managed shift changes efficiently.
• Implemented feedback from customers to improve service quality.
• Monitored service areas for cleanliness and compliance with safety standards.
• Engaged in regular communication with management regarding team performance.

. Transportation for Clients from home to day program daily activities in house programs.

. Advocate for clients

. Domestic and personal care

. Assisting with mobility and wheelchair in and out of the bus for community services

. Helping with social support and care

. Providing in manual handling and care

. Assisting in toilet and bathroom personnel hygiene

. Meal preparation

. Case notes daily on mobile devices

. Incident reports

. NDIS certified

. Solving problems in work environment

. In house training

• - Full operation of robotic machine of Automotive seating compents
• - Process work - Packing
• - Tool room-gear box component-drilling-buffing-press machine
• - Moulding Machine-fencing components

• - Full operation of shrink wrap machine
• - Rotation of day, afternoon and night shift
• - Met dailing quotas for assembly and dispatch
• - Accurately counting and stacking stock (CD's DVD'S AND GAMES) on pallets
• - Creation of pallet jack labels on the internal computer system
• - Team leader of between 2-6 staff per shift
• - Quality control of stock and packing of goods from conveyer belt

• - RF scanning and pick packing of DVD's and Games

• - Packaging and assembly of curtains and blinds
• - Drilling holes in vertical required accuracy and attention to detail
• - Use of laser guillotine
• - Warehouse operations

• - Gaming room management including poker machines and TAB
• - Customer service and bottle shop service
• - Accurate cash handling and use of EFTPOS facilities
• - Making of alcoholic and non-alcoholic drinks