Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Schurmann

Black Rock, 3193

Summary

I am a motivated person with excellent interpersonal skills, improving customer satisfaction and loyalty. My main work history has been in Retail Management.

Outside of work I often help elderly neighbours and family with shopping, help around the house which I thoroughly enjoy.

Overview

31
31
years of professional experience

Work History

Cleaning Supervisor

Bayside Playhouse And Occasional Care
01.2023 - Current

- cleaning bathrooms and common areas to regulated hygiene standards

-

Retail Store Manager

Aldi Food Stores
07.2004 - 12.2022
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
  • Ensured customer service was a priority
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Managed weekly rosters

Assistant Store Manager

McDonald's
05.1993 - 06.2004

-store rosters according to store needs

- train and manage staff to meet store standards

- maintain customer service

- ordering & managing of the stock

- store budgets

-

Education

Applied Science In Consumer Science - Food And Nutrition

RMIT University
Melbourne, VIC
12.1994

Methodist Ladies College
Kew, VIC
1990

Skills

  • Training and mentoring
  • Data Archiving
  • Staff Scheduling
  • Staff Training
  • Scheduling and Planning
  • Stock Inventory Management
  • Health and safety
  • Employee Training and Development
  • Customer Service
  • Cleaning and sanitation

Timeline

Cleaning Supervisor

Bayside Playhouse And Occasional Care
01.2023 - Current

Retail Store Manager

Aldi Food Stores
07.2004 - 12.2022

Assistant Store Manager

McDonald's
05.1993 - 06.2004

Applied Science In Consumer Science - Food And Nutrition

RMIT University

Methodist Ladies College
Catherine Schurmann