Olivia de Bruin
Beaumaris,Australia
Summary
A committed job seeker with a history of meeting company needs with consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges across diverse settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Supervisor
Coles
Mentone
02.2023 - 06.2025
- Led service area operations to enhance efficiency and customer satisfaction
- Managed cigarette sales, ensuring compliance with regulations
- Conducted daily cash counts to maintain financial integrity and accountability
- Resolved customer issues promptly to foster loyalty
Christmas Casual
Cotton On, Southland
Cheltenham
11.2022 - 02.2023
- Executed POS operations while delivering efficient, meaningful customer service during busy Christmas period
Waitress
Smile Buffalo Thai
Black Rock
10.2020 - 11.2022
- Processed orders, delivered food to tables, managed cash and EFTPOS transactions, and maintained cleanliness in dining area
Delicatessen
IGA
Beaumaris
01.2022 - 10.2022
- Operated at fast and efficient pace to deliver deli orders
Education
Star of The Sea College
Brighton10-2023
Stella Maris Primary
Beaumaris12-2017
Skills
- Mature and reliable
- Cash handling
- Conflict resolution
- Employee training
- Time management
- Effective communication
- Problem solving
- Task delegation
- Multitasking and organization
Certification
- Working with Children’s Check
- First Aid
Accomplishments
- Year 12 academic award
- Year 11 academic award
Positions of Responsiblity
- College Social Justice captain, 2023
- Volunteer for the Legacy Melbourne ANZAC commemoration, 2025
- Service Supervisor, 2023-2025
Reference
To Whom It May Concern,
I am pleased to provide this reference for Olivia, who worked under my supervision at Coles Mentone. During this time, she consistently demonstrated exceptional dedication, a strong work ethic, and outstanding customer service skills.
She approached each shift with a positive attitude and took pride in completing tasks. She is friendly, patient, and professional with the ability to connect with customers.
With these strengths she has now taken on a Supervisor’s role and has shown great strength leading team members with her natural people skills.
She would be a valuable asset to any organisation. If you require any further information, please don’t hesitate to contact me.
Kind Regards
Robyn Thomas
0407097120
Timeline
Customer Service Supervisor
Coles
02.2023 - 06.2025
Christmas Casual
Cotton On, Southland
11.2022 - 02.2023
Delicatessen
IGA
01.2022 - 10.2022
Waitress
Smile Buffalo Thai
10.2020 - 11.2022
Star of The Sea College
Stella Maris Primary
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