Catherine Tsipos
Summary
A self-motivated, positive individual with a record of boosting sales within customer service orientated workplaces. Having demonstrated outstanding communication and team working skills, I am now ready to expand my skill set to direct me into a high-performing environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
KFC
03.2020 - 08.2023
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Coached employees to deliver exceptional customer service skills to maximise the sales of the company.
- Organised the rosters on a weekly basis for all employees and coordinated working times with the needs of customers.
- Setting and exceeding upsell goals on each shift by communicating aims to employees.
Office Administrator
Firbank Grammar School
11.2023 - 01.2024
- Organised the transfer of physical documents onto an current online database.
- Supported financial departments in the development of a new payroll system.
- Used technology knowledge to input data regarding; inventory, new enrolments within the school, billing information and employee remuneration.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Retail Sales Assistant
Cotton On Group
11.2023 - Current
- Monitored sales floor and merchandise displays for presentable condition.
- Located products across various stores within Melbourne to address the needs of customers.
- Efficiently operated POS system to process sales, returns, exchanges, online orders and product identification.
- Handled incoming phone calls to address customer inquires and directed them appropriately to assist with their experience.
Education
Bachelor of Radiation Sciences -
Monash University
Melbourne, VIC2025
High School Diploma -
Kilbreda College
Mentone, VIC2023
Skills
- Customer Engagement
- File Organization
- Shift Scheduling
- Workforce Management
- Problem-Solving
- First Aid/ CPR trained
- Microsoft 360 experience
Timeline
Office Administrator
Firbank Grammar School
11.2023 - 01.2024
Retail Sales Assistant
Cotton On Group
11.2023 - Current
Assistant Manager
KFC
03.2020 - 08.2023
Bachelor of Radiation Sciences -
Monash University
High School Diploma -
Kilbreda College
Similar Profiles
Cherie Ann RojekCherie Ann Rojek
Assistant Manager at KFCAssistant Manager at KFC
Erfan NaseriErfan Naseri
Team Member at KFCTeam Member at KFC
Callum MaguireCallum Maguire
Team Member at KFCTeam Member at KFC
MAMTABEN AJITKUMAR KOCHARAMAMTABEN AJITKUMAR KOCHARA
Team member at KFCTeam member at KFC
Abhiram MedavarapuAbhiram Medavarapu
Assistant Manager at Ernst And Young GDSAssistant Manager at Ernst And Young GDS