Cathy Willmott

• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Kept accurate records for client files and handled related paperwork.
• Adhered to company requirements for patient interactions and care standards.
• Kept detailed daily logs with care actions, patient behaviors and incidents.

• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Introduced children to educational games and activities to boost learning.

Documented each child’s developmental records and learning according to the Early Years Learning Framework Kept records of daily activities and routines to share with families

• Maintained energy and enthusiasm in fast-paced environment.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Informed audience about Mall events and gave presentations about the animals in our care
• Booked school groups, birthday parties , holiday camps and other groups for marine life programs
• Planned and developed programs for individual groups