Cecilia Kusumo
Melbourne,VIC
Summary
Knowledgeable retail assistant with solid foundation in customer service, merchandising, and inventory management. Proven track record of maintaining organized store layouts and assisting customers in finding products efficiently. Demonstrated ability to handle transactions and manage stock effectively.
Overview
3
3
years of professional experience
Work History
Retail Assistant
NEW BALANCE
05.2022 - Current
- Provide in depth product and service consultations to customers, demonstrating a strong understanding of features and benefits
- Contribute significantly to surpassing sales targets through proactive upselling and cross selling strategies, aligning products with customer needs and preferences
- Maintain effective communication with team members in a dynamic, fast paced retail environment, ensuring seamless collaboration during peak hours
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Marketing Intern
FUSE RECRUITMENT
03.2023 - 05.2023
- Developed compelling reels and graphics for various social media platforms, aligning content with company branding guidelines using tools like Canva and Premiere Pro
- Authored and published well-researched blog posts on industry-related topics, contributing to the company’s thought leadership and online presence
- Executed data entry tasks with precision, ensuring the accurate input and organization of information within company databases
- Designed graphics to effectively communicate promotions and internal messages, contributing to a cohesive and visually appealing brand image
Education
Bachelor of Commerce - Marketing and Finance
UNIVERSITY OF MELBOURNE
Melbourne12-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Cash handling
- Stocking and receiving
- POS system operations
Languages
English
Native or Bilingual
Chinese
Limited Working
Indonesian
Native or Bilingual
Timeline
Marketing Intern
FUSE RECRUITMENT
03.2023 - 05.2023
Retail Assistant
NEW BALANCE
05.2022 - Current
Bachelor of Commerce - Marketing and Finance
UNIVERSITY OF MELBOURNE
Similar Profiles
MONET FERGUSONMONET FERGUSON
Sales Associate at New BalanceSales Associate at New Balance
DeMonte ShieldsDeMonte Shields
Sales Associate at New BalanceSales Associate at New Balance
Irisa CaraIrisa Cara
Sales Associate at New BalanceSales Associate at New Balance