Proud Torres Strait Islander with cultural connection and heritage to Moa Island through my Great Athe Elia Ware and Great Aka Sorbie from Murray Island.
Experienced leader with a demonstrated history of working in the vocational education and training industry. Skilled in Leadership Development, Cultural Capabilities, Coaching, Team Building, Public Speaking, and Administration.
Currently working in Employment, Training, and Community Engagement. Passionate about working with local Aboriginal and Torres Strait Islander communities and service providers to promote access to opportunities, services, and community development projects across the Mid North Coast, North Coast NSW, Gold Coast, Somerset, Wivenhoe, Sunshine Coast and Widebay regions.
Overview
8
8
years of professional experience
Work History
Indigenous Services Manager
Enterprise and Training Company
Gold Coast, QLD
01.2021 - Current
Manage the operations and staffing of the Indigenous Services Team at ETC. The Indigenous Services Team works closely with internal staff and external stakeholders to increase the participation of Aboriginal and Torres Strait Islander people in the labor market. This includes the engagement of Employers, Employer Groups, Training, and Community organizations to promote services and successfully achieve sustainable employment outcomes.
Developed innovative solutions for streamlining processes within the services department.
Hired and trained service department staff to drive performance.
Developed and implemented service protocols to enhance operational efficiency.
Represented the service department in executive meetings, providing reports and insights on performance and initiatives.
Established key performance indicators (KPIs) for the service team to measure success and productivity.
Aboriginal Employment Adviser
Enterprise and Training Company
Gold Coast, QLD
07.2018 - 01.2021
Maintained successful facilitation of New Careers for Aboriginal People (NCAP) program in North Coast, NSW region
Provided cultural mentoring support for Aboriginal and Torres Strait Islander people registered in the NCAP program.
Developed and implemented pre employment programs and pathways alongside local employers and service providers in the North Coast region
Attended conferences, meetings, seminars, and other networking events in order to stay abreast of current trends.
Developed and implemented strategies to increase community engagement in local events.
Organized meetings with key stakeholders to discuss potential opportunities for collaboration.
Collaborated with external partners including government agencies, nonprofit organizations, and faith-based institutions in order to promote positive change within the local area.
Facilitated workshops to inform individuals about available resources within their communities.
Prepared or delivered speeches to further public relations objectives.
Trainer and Assessor
Envirotech International College
Gold Coast, QLD
01.2017 - 07.2018
Adapted teaching methods according to the needs of individual learners or groups.
Facilitated classroom lessons in Diploma of Business, Marketing and Administration
Developed teaching material and training plans in line with unit and course guides
Created multimedia presentations with PowerPoint and video conferencing tools.
Assessed and grades student submissions
Education
Some College (No Degree) - Diploma of Business
Envirotech Institute of Education
06-2013
Some College (No Degree) - Certificate IV in Training And Assessing
Program Director & Learning Consultant at UnitedHealth Group Optum Enterprise TrainingProgram Director & Learning Consultant at UnitedHealth Group Optum Enterprise Training