Summary
Overview
Work History
Education
Skills
Websites
Other Employment
Qualifications
References
Timeline
Generic

Chad Johnston

Parmelia

Summary

Internal Accounts Representative with a background in sales & mental health studies. Skilled in Communication, Teamwork, Sales training, Well-being, and a capacity for Creativity through music. Holds a Bachelor of Arts (BA) in Psychology and over 10 years of experience in retail/sales.

Overview

12
12
years of professional experience

Work History

Internal Accounts Representative

Bullivants
12.2023 - Current

Customer Service Officer

Bullivants
03.2020 - 12.2023
  • Sales, Employee Training, Technical Support, Team Management, Outbound calls

Checkout Operator

Kmart Mandurah
09.2015 - 03.2020
  • Storehand Unloading/Loading Stock, Dealing with customer complaints, Customer Service, Customer Greeter

Checkout Operator

Supa IGA
07.2013 - 01.2015
  • Storehand Unloading/Loading Stock, Dairy/Freezers Restocking, Customer Service, Dealing with Customer Complaints, Handling Money

Trades Assistant

Taylor Engineering
03.2013 - 07.2013
  • Hazard Observation, Cleaning Duties, Safe Procedures

Trades Assistant

Southside Aluminium
02.2013 - 03.2013
  • Cleaning Duties, Safe Procedures

Education

Bachelor of Arts - Psychology

Murdoch University
Perth, WA
03.2019

Skills

  • Time management & Organisational Skills
  • Well versed, in Excel & Microsoft applications
  • Adept in Notion which has helped me format some creative tools for learning, data entry and time management
  • Excellent verbal and communication skills
  • Customer comes first Understanding of customer needs and forethought in finding solutions
  • Proactively and actively engage in meeting deadlines through teamwork
  • Sales
  • Adept knowledge of building relationships with internal/external stakeholders
  • Persistent in seeking opportunities for future sales
  • Capacity to learn new products on the fly
  • Margins & KPI experience
  • Psychology education
  • Psychology has deepened my understanding of mental health issues & how to communicate empathetically
  • Current ambassador for my team's “Are U Ok” day in our branch
  • Participation in research studies

Other Employment

  • 2013, Southside Aluminium, Trades Assistant, Cleaning Duties, Safe Procedures
  • 2013, Taylor Engineering, Trades Assistant, Hazard Observation, Cleaning Duties, Safe Procedures
  • 2013-2015, Supa IGA, Checkout Operator, Storehand Unloading/Loading Stock, Dairy/Freezers Restocking, Customer Service, Dealing with Customer Complaints, Handling Money
  • 2015 - 2020, Kmart Mandurah, Checkout Operator, Storehand Unloading/Loading Stock, Dealing with customer complaints, Customer Service, Customer Greeter
  • 2020 - Present, Bullivants, Customer service, Sales, Employee Training, Technical Support, Team Management, Outbound calls

Qualifications

  • 2008 - 2012, Completed Year 12, Peter Carnley Anglican Community School (PCACS)
  • 2015, Responsible Service of Alcohol (RSA)
  • Graduated 2019, Bachelor of Art, Major Psychology, Murdoch University

      Area of Competence, Psychology: Self and Society (Distinction), Wellbeing (Distinction), Abnormal Psychology (Credit)

  • 2022, Forklift LP License


References

Nelson Riquelme, Business Development Manager, Bullivants, 0448 294 797

Timeline

Internal Accounts Representative

Bullivants
12.2023 - Current

Customer Service Officer

Bullivants
03.2020 - 12.2023

Checkout Operator

Kmart Mandurah
09.2015 - 03.2020

Checkout Operator

Supa IGA
07.2013 - 01.2015

Trades Assistant

Taylor Engineering
03.2013 - 07.2013

Trades Assistant

Southside Aluminium
02.2013 - 03.2013

Bachelor of Arts - Psychology

Murdoch University
Chad Johnston