Kimberley Sichlau
Parkdale,VIC
Summary
As an employee and manager, i have/will demonstrate a high level or initiative and reliability. I posses exceptional work ethic and a proven track record managing goals, team leadership and development. My skills and temperament are suitable for fast paced, deadline driven environments, smaller enterprises and/or sole traders. A valuable employee to any future employer large or small.
Overview
22
22
years of professional experience
Work History
Manager: New Accounts and Client Services
Bell Potter Securities Ltd
Melbourne, Vic
05.2017 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Drove improvement in job performances by coaching and training team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Reviewed contracts before signing them on behalf of the organization.
- Prepared and maintained comprehensive procedures for the department.
- Provided support for the processing of New Accounts and Account Maintenance items when necessary.
Manager: New Accounts and Client Services
Patersons Securities Ltd
Melbourne, VIC
01.2007 - 06.2016
- Assisted with the implementation of Online Account Opening for enhanced client experience and improved internal efficiency.
- Prepared and maintained comprehensive procedures for the department.
- hired, trained and supported staff
- prepared statistics for board members and key stakeholders.
- Provided Support for the processing of new accounts and account maintenance tasks when necessary.
Manager: Accounts Receivable and Payable
MotorOne Group Pty Ltd
Adelaide, SA
02.2002 - 04.2006
- Processed incoming receipts
- processed outgoing payments
- prepared daily invoicing and performed general administration duties
- maintained client bookings and relationship with external stake holders
- general office admin and maintenance
Education
Diploma in Business & Marketing - Business & Marketing
Adelaide TAFE
Adelaide, SA12-2002
High School Diploma -
Reynella East College
Reynella, SA12-2000
Skills
- Policy Implementation
- Staff Development
- Strategic Planning
- Business Development
- Business Administration
- Cross-functional team management
- Operations Management
- Time Management & Organisational skills
References
- Available upon request
Timeline
Manager: New Accounts and Client Services
Bell Potter Securities Ltd
05.2017 - Current
Manager: New Accounts and Client Services
Patersons Securities Ltd
01.2007 - 06.2016
Manager: Accounts Receivable and Payable
MotorOne Group Pty Ltd
02.2002 - 04.2006
Diploma in Business & Marketing - Business & Marketing
Adelaide TAFE
High School Diploma -
Reynella East College
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