Detail-oriented and friendly team player with strong organizational skills and multi tasking skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Relief Assistant Manager
Citysider Holiday Apartments
06.2022 - Current
Monitored apartment environment, making sure it was always safe, positive setting for all guests and permanent residents.
Provided constructive feedback to manager which improved morale, and boosted efficiency.
Identified issues relating to some permanent residents and occasionally had to use interpersonal communication to find effective solutions.
Maintained high standards at all times by ensuring that guests and permanent residents follow the rules and regulations within the apartment living.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Administration Asistant
Kent Removals And Storage Townsville
09.2016 - 12.2019
Executed record filing system to improve document organization and management.
Recorded expenses and maintained accounting records.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Prepared weekly employee work schedules to meet operational needs.
Booked removals for the removalists staff to complete on a daily basis using the booking system application.
Answered incoming calls from customers regarding their removal needs and booked removals and greeted incoming customers with their removal queries and supported them.
Created and maintained databases to track and record customer data.
Processed customer removals within agreed timeframes to meet service standards.
Education
Commercial Certificate Course
South Australia
07.2015
Skills
Highly motivated and detail orientated
Strong work ethics
Receiving and sorting mail
Interaction with customers and assisting them with their queries
Money handling skills
Banking
Receiving money through EFTPOS machine and receipting
Making sure all paperwork is signed by the appropriate customer