Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHANDLA MANNING

Robina,QLD

Summary

As the Founder and Director of Socially Wed, I lead a wedding day content business specializing in iPhone-based photography and videography, capturing real-time, shareable moments for couples and their social media audiences. I oversee all aspects of the business, including client management, sales, marketing, and brand growth, while ensuring high-quality, personalized service. Previously, as a Senior Case Manager at Queensland Corrective Services, I developed strong organisational, research, and process improvement skills that inform my strategic approach to managing Socially Wed. I am currently seeking seasonal employment during the quieter wedding months, bringing a combination of creative, operational, and client-focused expertise to support organisational success.

Overview

8
8
years of professional experience

Work History

Director

Socially Wed AU
03.2023 - Current
  • Founded and lead a wedding day content business specializing in iPhone-based photography and videography.
  • Direct all business operations, including client acquisition, sales strategy, marketing, and brand development.
  • Capture, produce, and deliver high-quality real-time content optimized for social media, enhancing client engagement.
  • Manage end-to-end client relationships, ensuring exceptional service, satisfaction, and repeat referrals.
  • Develop and execute growth strategies that increase bookings, revenue, and market presence.
  • Establish and maintain strategic partnerships with photographers, planners, and venues to expand business opportunities.

Senior Case Manager

Queensland Corrective Services
09.2023 - 09.2025
  • Administer evidence-based validated assessment tools to identify criminogenic risk/ needs of offenders.
  • Develop, implement and update an individualized Engagement Plan in collaboration with an offender, their families/ support network and external service providers;
  • Employ motivational interviewing, brief intervention and referrals to appropriate services in accordance with an individuals Engagement Plan to promote positive behavioral and attitudinal change.
  • Undertake complex assessments of risk to the community, identifying outstanding treatment and reintegration needs.
  • Delivery of parole related correspondence.
  • Ensure continuity of service provision across custody and community by facilitating the seamless transition of individuals to and from custody.

Outreach Worker

Sero 4 – The Mara Project
09.2022 - 09.2023
  • Support women transitioning from custody to the community in a 4-phased approach, which is based on the Critical Time Intervention Model (CTI) Model
  • Establish rapport and build relationships of trust with MARA woman
  • Build professional working relationships and work QCS effectively with Correctional Staff, Probation and Parole other service providers
  • Develop and facilitate the Justice STAR Action Plan, which is based on the client’s Justice STAR and an assessment of required community links and services.
  • Coordinate and manage client transition on Day of Release (DOR) ensuring that immediate needs are addressed. Conduct an assessment with the MARA woman, of any risks that may impact on her first days in the community and advise MARA Operations Manager (ie being harmed, or harm to self or harming others).
  • Commence in-community support and advocate for MARA women with relevant services and community supports.

Sentence Planning Advisor

Queensland Corrective Services
01.2022 - 09.2022
  • Maintain offender records utilising electronic and physical file recording and management systems in accordance with departmental procedure and privacy requirements.
  • Monitor and action diary and calendar systems relevant to prisoner discharges, releases, court movements, reviews and paroles.
  • Complete pre-sentence custody certificates in accordance with legislative requirements and prepare documentation and correspondence in respect to court matters.
  • Accurately calculate a prisoner’s sentence to ensure lawful detention, release, and supervision of prisoners.
  • Conduct assessments on prisoners for classification and placement including preparation of decision-making records.
  • Engage with prisoner including at prisoner inductions, when responding to prisoner enquiries both verbally and in writing, to deliver and explain correspondence including sentence calculations, parole board documentation and immigration matters.

Administrative Officer (DFV Information Management Unit)

Queensland Police Service
11.2019 - 02.2022
  • Provide leadership to three AO2 staff members, delegate and audit their work.
  • Manage escalated and complex files and follow up with external stakeholders/officers where applicable.
  • Maintain the records of DV documentation produced by Courts by accurate data entry and management.
  • Delegate documentation to relevant stations for service delivery.
  • Coach and mentor new staff members and enhance their competencies through training.
  • Ensure compliance with the DV Data management procedures by utilising legislation, OPM's and QPRIME user guides

Supervisor (Government Agencies)

Queensland Police Service
09.2020 - 03.2021
  • Supervise a team of ten AO3’s, manage and delegate their daily workloads.
  • Ensure compliance and release applicant information as per individual external stakeholder legislations.
  • Assist all External and Internal stakeholders and responding to enquiries.
  • Investigating applicant criminal histories to determine what is disclosable.
  • Coach and mentor new staff members and enhance their competencies through training.

Administrative Officer (Warrant Bureau)

Queensland Police Service
08.2018 - 11.2019
  • Maintained digital records through data entry of Court, Parole Board, Mental/ Public Health Warrants.
  • Recall of Court Issued warrants, Revocation of Authority to Transports and Return to Prison warrants.
  • Acted as the single point of contact for Queensland Courts, Mental Health Agencies and Parole Board
  • Attended to other administrative duties such as phone duties and mail management.

Administrative Officer (Release Unit)

Queensland Police Service
01.2018 - 08.2019
  • Obtain offender information i.e criminal/ traffic histories & court-briefs for interstate and external agencies.
  • Utilize different record bases such as digital databases, microfilms and hard copy records to obtain
  • Documents and reports for inquiring external agencies and officers.
  • Requesting information from interstate agencies on behalf of Queensland officers.
  • Assist in the execution of warrants by providing officers a copy of the requested warrant/s to be endorsed and executed.
  • Updating offender information on QPRIME.

Education

Bachelor of Psychological Science -

Griffith University
QLD
07-2025

High School - undefined

Stanthorpe State Highschool
01.2014

Skills

  • An engaging and collaborative team player, who also works well autonomously, displaying high levels of self-motivation, initiative and strategic thinking
  • Demonstrated experience in research into process issues and driving continuous improvement initiatives
  • Strong communication skills, with a high level of attention to detail and ability to work under pressure
  • Highly proactive, dedicated and ethical, with a commitment to upholding the values of the organisation

Timeline

Senior Case Manager

Queensland Corrective Services
09.2023 - 09.2025

Director

Socially Wed AU
03.2023 - Current

Outreach Worker

Sero 4 – The Mara Project
09.2022 - 09.2023

Sentence Planning Advisor

Queensland Corrective Services
01.2022 - 09.2022

Supervisor (Government Agencies)

Queensland Police Service
09.2020 - 03.2021

Administrative Officer (DFV Information Management Unit)

Queensland Police Service
11.2019 - 02.2022

Administrative Officer (Warrant Bureau)

Queensland Police Service
08.2018 - 11.2019

Administrative Officer (Release Unit)

Queensland Police Service
01.2018 - 08.2019

High School - undefined

Stanthorpe State Highschool

Bachelor of Psychological Science -

Griffith University
CHANDLA MANNING