Chandra Tamang
Craigieburn,VIC
Summary
I am an ambitious individual who is looking for a change in career, having almost 10 years of customer service experience working in multiple industries. I have accrued valuable knowledge and am looking forward to applying my skillset in a logistical and challenging new field. An organised individual that is confident with multitasking and communicating effectively across different stakeholders, boasting a professional work ethic with a high attention to detail.
Overview
12
12
years of professional experience
Work History
Camera Operator
SPORTSCAST AUSTRALIA
05.2021 - Current
- Set up and operated camera equipment for inside and outside shots including live video feeds.
- Worked with directors to capture desired shots.
- Checked composition and lighting of shots before beginning shoots.
Customer Service Officer
ANDREW’S AIRPORT PARKING
04.2021 - Current
- Helping large volume of customers every day with positive attitude and focus on customer satisfaction.
- Using CMS to create and manage reservations, checking in and out customer bookings, using POS and maintaining cash balance.
- Responding to customer calls and emails to answer questions about services.
- Assisting with valet parking, shuttle bus parking and storage of customer vehicles.
Web Sales
DIGIDIRECT CAMERAS
02.2018 - 01.2020
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalised servicing.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Worked fast to meet assigned daily picking quotas.
Retail Assistant
BASEMENT BOOKS
06.2011 - 01.2014
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organised store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Advanced Media Arts
University of Canberra
2017
Skills
- Customer Service & Support
- Logistics Coordination
- Clear & Effective Communication
- Situational Awareness
- Critical Thinking
- Works Effectively Individually Or In A Team
- Proficient With Several PC Applications
- Fast Learner
- Strong Work Ethics & Professionalism
- Licenses: Full Australian Driver’s License, Drivers Accreditation
Timeline
Camera Operator
SPORTSCAST AUSTRALIA
05.2021 - Current
Customer Service Officer
ANDREW’S AIRPORT PARKING
04.2021 - Current
Web Sales
DIGIDIRECT CAMERAS
02.2018 - 01.2020
Retail Assistant
BASEMENT BOOKS
06.2011 - 01.2014
Advanced Media Arts
University of Canberra
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