Chandre Le Grange
Brisbane
Summary
Dynamic professional with experience at Blue Flame Wellness Psychology Practice, excelling in high-volume client interactions and appointment coordination. Proven leadership and time-management skills, coupled with proficiency in Microsoft Office, ensure efficient operations. Recognized for maintaining exceptional service standards and effectively resolving customer complaints in fast-paced environments.
Energetic and compassionate individual with excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.
Overview
1
1
year of professional experience
Work History
Volunteer
Blue Flame Wellness Psychology Practise
03.2025 - Current
- Managed high-volume front desk operations, handling 30+ client interactions daily via phone and in-person.
- Scheduled, rescheduled, and coordinated appointments efficiently while managing competing administrative priorities.
- Processed client payments, insurance claims, WorkCover remittance advice, and issued Medicare statements and receipts.
- Performed accurate data entry for external service providers and maintained confidentiality of sensitive client records.
- Monitored and responded to the practice's inbox, ensuring timely communication and follow-up.
- Prepared and dispatched referral letters and GP reports to appropriate medical practises.
waitress
The Parks Fresh Produce and Pizzeria
06.2024 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Processed orders and payments using POS system terminals and registers.
- Trained new waitstaff members.
- Handled customer complaints professionally and resolved issues promptly.
Education
High School Hans Moore
Benoni. South AfricaSkills
- Teamwork and collaboration
- Verbal and written communication
- Leadership
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Time-management
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Volunteer
Blue Flame Wellness Psychology Practise
03.2025 - Current
waitress
The Parks Fresh Produce and Pizzeria
06.2024 - 11.2024
High School Hans Moore
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