Changxi ( Chelsea) Gong
Canberra,ACT
Overview
2
2
years of professional experience
Work History
All Round General Laborer(Part-time)
Local Restaurant
06.2022 - 08.2022
- Customer Services: Greet and handle customer orders and transactions at the cash register, while attentively listening to customer needs.
- Maintaining customer satisfaction even during peak hours.
- Cleaning: Timely and efficient cleaning of restaurant tables and floors.
- Daily Maintenance: Arrangement of tables, chairs, and utensils. Takeout and Delivery Service.
Volunteer
Spartan Warriors Super League (Shanghai)
05.2021 - 05.2021
- Emergency response: Trackside services, addressing unforeseen situations for participants.
- Efficiency & Effective: Handling ticket verification for a crowd exceeding 20,000 and registration for over 2,000 participants.
- Communication & Customer Service: Addressing diverse needs of participants from around the world, achieving a rating of 4.5/5.
Intern
Eaton (China) Investment Company Limited
03.2023 - 06.2023
- Customer Service: Tax Revenue explanation
- Collaboration & Communication: Documents preparation in group
- Stress Resilience: Successfully meet deadlines under pressure, especially during the demanding tax season.
Education
Master of Finance - Master of Finance
The Australian National University
Canberra, ACT06.2025
Bachelor of Business - International Business
Royal Melbourne Institute of Tech
Melbourne, VIC04.2023
Skills
- Customer Service
- Cooking & Cleaning
- Barista Skills(Certification obtained)
- RSA(Certification obtained)
- Cross-cultural communication & cooperation
- Quick Leaner
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Japanese
Elementary
Additional Information
Available：
Monday to Sunday :9:00am-6:00pm（An earlier or later time can be negotiated.）
Timeline
Intern
Eaton (China) Investment Company Limited
03.2023 - 06.2023
All Round General Laborer(Part-time)
Local Restaurant
06.2022 - 08.2022
Volunteer
Spartan Warriors Super League (Shanghai)
05.2021 - 05.2021
Master of Finance - Master of Finance
The Australian National University
Bachelor of Business - International Business
Royal Melbourne Institute of Tech
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