Chanh Tha La Prac
118-122 Pacific Highway Roseville,NSW
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Real Estate Assistant
My Choice Real Estate
02.2022 - Current
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Coordinated appointments to show marketed properties.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Developed and deployed marketing collateral to promote properties and drive sales.
Nurse Assistant
Pathways Killara Gardens
02.2021 - 02.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Followed directions of licensed nurses to administer medications and treatments.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Barista
Starbucks
05.2018 - 11.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Promoted additional items with beverages, increasing store sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Nurse Assistant
Meditech Staffing
03.2017 - 01.2018
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Analyzed and evaluated success of care plans, interventions and treatments.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Nurse Assistant
Royal North Shore Hospital
07.2014 - 01.2016
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assistant Manager
Desirable Nail And Beauty
12.2011 - 02.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Diploma of Beauty Therapy - Beauty Therapy
Ella Bache
Artarmon, NSW03.2022
Assistant Agent Course - Real Estate
Entry Education
Only2022
Certificate III in Health Services Assistance - Nursing Assistance
Fairfield Hospital
Fairfield, NSW11.2011
Certificate course -
Westfield Sport High School
Fairfield West NSW11.2011
Skills
- Office Supplies and Inventory
- Organizing and Categorizing Data
- Special Requirements
- Renewal Lease Preparation
- Property File Preparation
- Systems Management
- Payment Collection
- Microsoft Office
- Client Counseling
- Departmental Support
- Market Research
Hobbies
Volunteer for Vipassana Mediation.
Reading books
Interesting in fashion
Passionate about teas
Love to be with families and friends
Languages
English
Professional Working
Vietnamese
Professional Working
Timeline
Real Estate Assistant
My Choice Real Estate
02.2022 - Current
Nurse Assistant
Pathways Killara Gardens
02.2021 - 02.2023
Barista
Starbucks
05.2018 - 11.2020
Nurse Assistant
Meditech Staffing
03.2017 - 01.2018
Nurse Assistant
Royal North Shore Hospital
07.2014 - 01.2016
Assistant Manager
Desirable Nail And Beauty
12.2011 - 02.2014
Diploma of Beauty Therapy - Beauty Therapy
Ella Bache
Assistant Agent Course - Real Estate
Entry Education
Certificate III in Health Services Assistance - Nursing Assistance
Fairfield Hospital
Certificate course -
Westfield Sport High School
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