Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Chantal Johns

Summary

Dynamic professional with a friendly demeanour and strong problem-solving skills, previously at OPSM. Proven ability to enhance customer loyalty through effective communication and collaboration. Skilled in multitasking and time management, ensuring optimal service delivery while maintaining an organized environment. Committed to achieving results and fostering positive team dynamics.

Overview

18
18
years of professional experience

Work History

Primary School Tuckshop Conveyor

Acacia Ridge State School
03.2018 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Optical Dispenser

OPSM
10.2004 - 09.2018
  • Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
  • Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
  • Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
  • Collaborated with optometrists to ensure accurate prescription fulfillment and optimal visual outcomes for customers.
  • Enhanced sales performance by establishing rapport with customers and addressing their concerns effectively.
  • Educated clients on proper eyewear care techniques, prolonging the lifespan of their glasses or contact lenses.
  • Assisted in inventory management, conducting regular stock checks and updating the database accordingly.
  • Maintained a clean and organized showroom, ensuring a comfortable shopping environment for clients.

Special Education Teacher Assistant

Nursery Road State Special School
09.2008 - 12.2008
  • Helped classroom teachers achieve instructional objectives.
  • Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Maintained safety and security by overseeing students in recess environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Education

High School Diploma -

Springwood State High School
Springwood,QLD
12-2000

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Active listening
  • Decision-making
  • Problem resolution
  • monetary responsibility
  • Verbal communication
  • Attention to detail
  • Clear interpersonal communication

Accomplishments

    The accomplishments I am most proud of is having my 3 amazing children. I have a 13yr old daughter, 11yr old & 3yr old sons. Growing & being told in my earlier years I would struggle or might not be able to ever have children, I successfully & naturally had 3 wonderful pregnancies & births.

    While working for OPSM I held a few different positions & being trusted & relied on to work in multiple stores either with a team or by myself.

    Successfully turning around a debit into a profitable service & providing consistency with opening up the tuckshop 3 consecutive days.

    Supplying quality healthy choices ie; drinks, snacks, homemade meals all while keeping the prices low & affordable to suit the demographic.

    Making those students smile when they collected their lunches always made my day.

Interests


  • Crafting and DIY Projects
  • Music
  • Dance
  • Puzzles

Timeline

Primary School Tuckshop Conveyor

Acacia Ridge State School
03.2018 - 05.2022

Special Education Teacher Assistant

Nursery Road State Special School
09.2008 - 12.2008

Optical Dispenser

OPSM
10.2004 - 09.2018

High School Diploma -

Springwood State High School

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Chantal Johns