Chantal Woodroffe

• Completed necessary reports and documentation to maintain thorough, accurate case records.
• Provided key emotional support to young people with Trauma and Special needs.
• Building a strong connection and trust with young people, acting as a role model with residential house duties.
• Navigate through personal challenges, providing both emotional & professional support to young people in collaboration with the team of Youth Workers, Case Managers, Government Agencies, Clinicians and other relevant community services.
• To follow through on Behaviour Support Plans set out by Clinicians.
• To support and teach the team of Youth workers on how to fosters positive, trusting relationships which can provide the basis for improving well-being for young people
• Help engage in post-crisis support functions to better support young people with high complex needs and challenging behaviours.
• Contributed to development of individualized plans to support youth goal achievement.
• Supervised youth in residential and community-based programs to minimize risks and offer support.
• Assisted in identifying and reducing barriers to youth engagement and development.
• Provided feedback and guidance to program participants regarding progress and development.
• Creating a safe and supportive environment for young people, including maintaining a clean and comfortable home, ensuring safety protocols are followed, and assisting with daily routines, homework, and life skills development.

• Created and implemented organizational policies and procedures.
• Supervised team of 6 Support Workers.
• Complete weekly rostering.
• Ordered all office supplies and kept check on inventory levels.
• To motivate and empower team members through coaching and mentoring, to identify development goals and strategies for achieving them
• Providing constructive feedback and staff performance management when necessary
• Complete mental health assessment, and supporting consumers with presenting mental health concerns. (Needs assessments)
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality of care.
• Completing monthly reports relating to KPI(Key Performance Indicators)
• Working with client information systems, maintaining accurate documentation and data collection.
• Attending Meetings with Clinicians to develop realistic plans, relating to consumers entering back into the community once discharge from Mental Health hospitals.
• Provide a range of support to individuals with mental health issues, including practical help, emotional support, and advocacy, to help them navigate their road to recovery and to be able to live fulfilling lives.
• To help individuals manage their emotions, build coping skills, and develop strategies for dealing with challenges.
• Medication Management: To assist with medication reminders, attending appointments, and ensuring medication is taken correctly.
• To work with individuals to create personalized plans that address their specific needs and goals.
• Maintaining client records: To keep accurate records of client interactions and progress.
• To support consumers to develop coping skills, access community resources, and maintain stability.

Who is Taikura Trust in Auckland New Zealand

Taikura Trust, a charitable trust contracted by the Ministry of Health to provide eligibility screening, assessment, service co-ordination and budget management for disabled people under 65 years old living in the greater Auckland region.

My Role As Needs Assessor/ Service Coordinator at Taikura Trust

• Completing comprehensive needs assessments for people with disabilities, from people under 65.
• Meeting with families to gather information through needs assessment, and through needs assessment been able to identify Key areas of needs of the person.
• Once then needs assessment has been completed, look at options of which external services that would best meet the persons needs.
• Develop Service coordination plans and allocate funding accordingly.
• Refer for specialist assessments, e.g. occupational therapy and physiotherapy to ensure that the persons abilities are maximised.
• Providing Support Coordination within a Holistic Approach which views individuals as interconnected beings, recognizing that their physical, emotional, social, and spiritual well-being are all linked.
• Completing proposals to ministry for group home funding when deemed appropriate. When a person can no longer live independently or with family as their needs have increased. Look at group home funding as a last resort when allocating support services.
• Maintain high quality documentation and record relevant information in line with practice and processes.

Proving Foster Care in our home.

Auckland 2011 to 2016 and 2017 to 2020 in Australia

• My family and I had a total of 5 children in our home.
• All of our kids had confirmed diagnoses of intellectual disabilities and type one diabetes.
• Provided sustainable and a safe environment for the kids in our care.
• My family working as part of a team, while my husband and kids encouraged and supported sporting interest and activities.
• I attended meetings with school, social workers and external agencies.
• Ensuring the kids basic needs are met, which includes providing food, clothing, healthcare, while also providing emotional support and care.
• Supporting children to maintain their cultural identity and religious beliefs, and understand their own background.

Who is Framework Trust- Life Skills and Day Service (Forensic Setting)

Framework Trust provides support/Rehabilitation services to people who have committed offences and faced charges of those offences. Consumers who are not able to fulfil their full sentencing by court due to their Intellectual disability. (Unfit to Plea and therefore placed under) The Intellectual Disability, Compulsory Care and Rehabilitation Act, ID (IDCC&R) came into effect in 2003, and the National Intellectual Disability Care Agency (NIDCA) was established to implement and monitor the Act.

My role as Senior Intensive Support Coordinator was to:

• Attending multidisciplinary team meeting to discuss service users level of skills for independent living and enter back into community from prison.
• Recovery Support: To help consumers develop coping mechanisms, manage symptom and to engage in activities that promote well-being.
• Goal Achievement: Work with consumers to identify their goals and develop plans to achieve them, whether related to living skills, employment, or community integration.
• Collaboration: Working in partnership with professionals, such as psychiatrists, psychologists, and social workers, to develop and implement treatment plans.
• Effectively leading staff towards positive results
• Ensuring safe work practices and compliance with policy and procedures within bail conditions.
• Providing Supervision to staff.
• Providing constructive feedback to staff.
• Completing required workplace and administrative task
• Creating life skills activities such as literacy, cooking and building on social skills.