Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
1
year of professional experience
Work History
Victorian Aboriginal Child Care Agency
Receptionist
11.2022 - Current
Job overview
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Corresponded with clients through email, telephone or postal mail.
Scheduled and confirmed appointments and meetings for senior management team.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
West Gippsland Health Care Group
Business Trainee
03.2021 - 11.2021
Job overview
Collected, arranged and input information into database system.
Developed spreadsheets to calculate costs using Microsoft Excel.
Received and receipted incoming packages and parcels.
Answered multi-line phone system, transferring calls to appropriate department.
Liaising with suppliers about shipments and orders.
Mail management and file organisation.
Contributed to internal staff meetings, presenting business metrics and data with clarity and developing valuable business strategy experience.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Mentor Education
Online
from Diploma of Accounting- MBO Level 2
12.2023
Diploma of Information Technology- MBO Level 2
from IT
01.2020
Drouin Secondary College
Drouin, Victoria, Australia
High School Diploma
12.2018
Skills
Energetic personality and easily approachable
Exceptional organisational skills and time management
Customer service and client-relationship orientated
Multi-line phone talent
Ability to work as part of a team or independently
Passionate about administration work and what I do
Knowledgeable of office procedures, duties and privacy protocol
Communications, Policy and Fundraising Supports at Victorian Aboriginal Child Care AgencyCommunications, Policy and Fundraising Supports at Victorian Aboriginal Child Care Agency