Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charanjeet Singh

Woolgoolga,NSW

Summary

Proven track record in enhancing customer satisfaction and loyalty at United Petroleum, adept in cash handling and resolving complaints with empathy. Demonstrated reliability and patience across diverse roles, including commercial cleaning and farm maintenance. Skilled in operating essential equipment safely, contributing to efficient operations and positive customer experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

United Petroleum
03.2021 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Commercial Cleaner

Coles Supermarket
03.2021 - 05.2022
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Farm Hand

The Trustee Of Atwal Family
06.2020 - 05.2021
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.

Education

Diploma - Family And Community Services

Lead College
Sydney, NSW
05.2023

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure

Certification

  • HR Driving License
  • Working With Children Check

Timeline

Customer Service Cashier

United Petroleum
03.2021 - Current

Commercial Cleaner

Coles Supermarket
03.2021 - 05.2022

Farm Hand

The Trustee Of Atwal Family
06.2020 - 05.2021

Diploma - Family And Community Services

Lead College

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Charanjeet Singh