Charanjit Singh
Wodonga
Overview
13
13
years of professional experience
Work History
Assistant Manager
United Service Station
06.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Delivery Driver
Australia Post
04.2022 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Owner Operator
Bendigo Taxis
01.2014 - 03.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Process Worker
Hazeldene Chicken
03.2012 - 12.2013
- Maintained a clean and organized workspace, resulting in a safer environment for all employees.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Maintained compliance with health, safety, and environment practices.
- Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
- Prepared, boxed, and staged outgoing shipments.
Pharmacy Assistant
Terry White Chemists
07.2011 - 02.2012
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Education
Year 12 -
Delhi Public School
New Delhi Bachelor - Pharmacy
Bangalore University
Bangalore (India)04.1999
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
Timeline
Assistant Manager
United Service Station
06.2023 - 12.2024
Delivery Driver
Australia Post
04.2022 - 06.2023
Owner Operator
Bendigo Taxis
01.2014 - 03.2022
Process Worker
Hazeldene Chicken
03.2012 - 12.2013
Pharmacy Assistant
Terry White Chemists
07.2011 - 02.2012
Year 12 -
Delhi Public School
Bachelor - Pharmacy
Bangalore University