Charles Lamb
Brisbane
Summary
Adaptable student with knowledge of classroom management, course design, and curriculum development. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Sales Assistant
IGA
06.2024 - Current
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
- Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
- Handled returns or exchanges promptly; resolving issues according to store policy while maintaining professionalism.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Operated POS systems to accurately process customer purchases.
Chess Club
Nudgee College
01.2021 - Current
- Developed a comprehensive understanding of chess strategy and tactics to maximize the chances of winning each game
- Coached younger players on basic chess principles such as piece movement and attack and defense strategies
- Communicated clearly with tournament organizers regarding scheduling conflicts or other issues prior to competition
- Recognized potential threats from opponents early on in matches, allowing me to adjust my approach accordingly
- Participated in numerous chess clubs and online forums, exchanging ideas with fellow players around the world
- Demonstrated strong problem solving abilities by finding creative solutions to complex situations during play
Rugby Player
Nudgee Rugby Team
02.2018 - Current
- Practiced defensive strategies to protect against opponents' attacks while maintaining offensive momentum
- Adapted quickly to changing game situations by making split-second decisions under pressure
- Demonstrated effective communication to teammates on the field to ensure coordinated efforts during matches
- Developed a strong sense of teamwork, communication, and leadership skills
- Participated in community outreach programs to promote team or organization mission
- Utilized advanced tactics to outmaneuver opponents on the field or court
- Established a strong leadership presence amongst fellow athletes, providing guidance and support
Baseball Player
Windsor Royals
09.2009 - Current
- Utilized strong communication skills to coordinate with teammates on the field during games
- Achieved success in recognizing pitch patterns and adjusting swing accordingly
- Built confidence in my fielding abilities by participating in daily fielding drills
- Enhanced my ability to hit for power by engaging in consistent hitting drills
- Developed mental toughness necessary for competing under pressure through visualization exercises
- Gained valuable experience playing in high pressure situations during playoff games
- Acquired in-depth knowledge of baseball rules and regulations by attending multiple training sessions
- Demonstrated excellent sportsmanship and leadership skills while competing
- Motivated players to reach their full potential while emphasizing teamwork and sportsmanship
- Implemented rules of conduct for athletes to promote good sportsmanship at all times
Electrician | Work Experience
Ehlerth Electrical
08.2024 - 10.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Completed installations of lighting fixtures, outlets, switches, and other electrical devices according to specifications.
- Delivered high-quality workmanship by paying close attention to detail when performing installations, repairs, or maintenance tasks.
- Optimized workflow efficiency with strategic planning ensuring smooth execution during complex assignments.
- Collaborated with experienced electricians to gain hands-on experience and practical knowledge of the trade.
- Assisted in the installation of wiring, circuit breakers, and other components for commercial and residential projects.
- Demonstrated adaptability by working in various environments such as residential homes, commercial buildings, and industrial facilities.
- Optimized work readiness with organized tools and spaces.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Troubleshot and repaired malfunctioning systems and components.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Mechanic | Work Experience
J & C Automotive Solutions
09.2024 - 09.2024
- Gained proficiency in reading and interpreting technical manuals, resulting in accurate repairs and reduced downtime.
- Maintained detailed records of services performed on each vehicle to facilitate accurate future repairs if needed.
- Participated in ongoing training programs to stay current with industry advancements and best practices.
- Contributed to a well-maintained workshop by keeping tools organized and workspaces clean.
- Worked closely under the mentorship of experienced mechanics, honing practical skills necessary for success in the field.
- Conducted regular safety inspections on equipment to ensure a safe working environment for all team members.
- Assisted in the maintenance and repair of various vehicles, improving workshop efficiency.
- Supported senior mechanics with complex diagnostics, streamlining the repair process for faster turnaround times.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Cleaned and organized work areas, tools and equipment to support productivity.
Education
High School Diploma -
Nudgee College
11.2024
Skills
- Team Player
- Hard Worker
- Dedicated
- Reliable
- Enthusiastic
- Well Mannered
- Customer Service
Customer Relationship Building
Goal-oriented mindset
Resilience and persistence
Performance Tracking
Cash Handling
Customer Engagement
Product Knowledge
Market awareness
Payment Processing
POS Systems
Accomplishments
Nudgee College | Rugby Player of the Week
Certification
- Certificate III in Aviation
- Certificate II in Formula
Volunteer Experience
Canteen and Raffle Volunteer, Windsor Royals Baseball Club, Queensland, 01/01/21, 02/01/23
References
References available upon request
Timeline
Mechanic | Work Experience
J & C Automotive Solutions
09.2024 - 09.2024
Electrician | Work Experience
Ehlerth Electrical
08.2024 - 10.2024
Customer Sales Assistant
IGA
06.2024 - Current
Chess Club
Nudgee College
01.2021 - Current
Rugby Player
Nudgee Rugby Team
02.2018 - Current
Baseball Player
Windsor Royals
09.2009 - Current
High School Diploma -
Nudgee College
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