Charli Close-Dodd
Kariong
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Experienced with guest services and customer satisfaction in hospitality industry. Utilizes effective communication and problem-solving to enhance guest experiences. Track record of collaborating with teams to maintain high service standards and adapt to changing needs.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Supercheap Auto
09.2024 - Current
- Assisted with employee training and development, fostering a strong team atmosphere focused on growth and success.
- Managed cash handling procedures, reducing discrepancies and ensuring accurate reporting at the end of each shift.
- Oversaw product returns/exchanges in accordance with company guidelines; this ensured prompt processing while safeguarding against potential loss or theft.
- Collaborated with management to develop promotional strategies, boosting overall sales during peak seasons.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reorders of merchandise.
- Maintained store cleanliness and visual standards, resulting in a welcoming shopping environment for customers.
- Ensured compliance with company policies and regulations throughout daily operations, maintaining a safe working environment for all staff members.
- Enhanced team productivity by creating efficient work schedules and delegating tasks to employees based on their strengths.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
Hospitality Manager
KFC
04.2021 - 10.2025
- Managed budget allocations effectively, ensuring adequate resources for staff salaries, maintenance costs, and inventory replenishment.
- Maintained a safe and welcoming environment by enforcing strict adherence to health and safety regulations within the facility.
- Optimized staffing schedules based on anticipated occupancy rates, maintaining appropriate levels of personnel during peak times without sacrificing service quality or increasing labor costs unnecessarily.
- Maintained accurate inventory records, proactively ordering necessary supplies and minimizing waste through careful monitoring of stock levels.
- Analyzed guest feedback to identify areas for improvement, leading to enhanced quality of services provided.
- Supervised a diverse team of employees, fostering a culture of teamwork, communication, and mutual support among staff members.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Negotiated with vendors to obtain favourable rates for goods and services while maintaining good working relationships.
Education
High School Diploma -
Henry Kendall High School
Gosford, NSW09-2024
Skills
- Task delegation
- Store organization
- Inventory control
- Staff training and development
- Scheduling and timekeeping
- Cash handling and reconciliation
- Inventory and stocking
- Team building and motivation
- Workplace cleanliness
- First aid training
- Safely handling chemicals
- Picking and packing
- Pallet jacks
Timeline
Retail Supervisor
Supercheap Auto
09.2024 - Current
Hospitality Manager
KFC
04.2021 - 10.2025
High School Diploma -
Henry Kendall High School