Summary
Overview
Work History
Education
Skills
Timeline

Charli Goodwin

Heathcote,NSW

Summary

CHARLI GOODWIN

I strive on being a friendly bubbly young lady with an outgoing personality. I have extensive experience in retail and am able to work in high performance environments under pressure.

Being skilled in processing transactions, handling cash, using registers and Eftpos machines.

Priding myself on being very active to customers demands maintaining a high level of customer satisfaction by smoothly resolving customers requests, needs and problems in a timely and efficient manner.

I am a dedicated and dependent relationship builder whilst working in a team environment.

I also thrive on working in a solitary climate, always displaying excellent organizational skills.

Overview

8
8
years of professional experience

Work History

Store Assistant

ALDI
Kirrawee , NSW
01.2019 - Current
  • Greet customers, helped locate merchandise and suggested suitable options.
  • Ensure shelves are fully stocked
  • Clean and maintain store standers
  • Operate manual and electric pallet jack
  • Merchandise over 50 specials each week
  • Operate tills and calculate over 2 thousand dollars each day
  • Assist managers where needed when coordinating the operations of the store.
  • Ensure all out of date food items are not on show and reduced items are wasted correctly
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Placed specials orders, submitted online orders or contacted other stores to find desired items
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Barista Wait Staff

Bud Cafe
Taren Point , NSW
06.2018 - 01.2020
  • Taren Point Barista and Wait Staff
  • Provide a high level of customer service and quality work performance
  • Maintain a clean and organised workplace
  • Place orders, submitted online orders and completed phone orders
  • Prepared and served food and drink orders
  • Arrange table settings and maintain a tidy dining room
  • Carry dirty plates, glasses to kitchen for cleaning
  • Deliver bills and collect and finalise payments
  • Followed all relevant health department regulations
  • Closing the store, balancing out the till ensuring the café was clean and secure.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sandwich Artist

Subway
Engadine , NSW
07.2016 - 12.2018
  • Greeted customers, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Bakery Engadine

Bakery Engadine
  • Carried out day-day-day duties accurately and efficiently.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Certificate -

Heathcote High School, Heathcote, Sydney NSW
10.2019

No Degree - RSA

Heathcote High School, Heathcote, NSW

Heathcote East Public School, Heathcote, Sydney NSW
12.2013

Skills

  • Strong communication, teamwork and interpersonal skills
  • Resilience and adaptability
  • Bubbly and friendly personality
  • Customer service - Patience and positive language
  • Take pride in public appearance
  • Ability to stay organized
  • Ability to lift heavy objects
  • Engaging with customers from all diverse backgrounds
  • Displaying Merchandise with a creative flare
  • Flexible hours - Shift work
  • Front desk operations

Timeline

Store Assistant - ALDI
01.2019 - Current
Barista Wait Staff - Bud Cafe
06.2018 - 01.2020
Sandwich Artist - Subway
07.2016 - 12.2018
Bakery Engadine - Bakery Engadine
Heathcote High School - High School Certificate ,
Heathcote High School - No Degree, RSA
Heathcote East Public School - ,

Similar Profiles

CREATE PROFILE
Charli Goodwin