Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Professional References
Generic
Charli Hall
Open To Work
Verified
This profile is verified using an email address.

Charli Hall

Jimboomba,QLD

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medical Receptionist

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-SiteRemote
Location: Jimboomba, QLDBrisbane, QLDGold Coast, QLDLogan City, QLD
Open to relocation: Yes

Minimum Desired Compensation

35/hr

Important To Me

Flexible work hours

Summary

Dedicated and compassionate professional with extensive experience in medical office administration, consistently striving for excellence in work ethic. Proficient in front-desk operations, ensuring seamless workflow and optimal patient satisfaction. Proven ability to manage high-intensity environments while maintaining accuracy and composure, contributing to patient care and support continuity. Committed to fostering a positive atmosphere that enhances team collaboration and patient experiences.

Overview

2023
2023
years of professional experience

Work History

Medical Receptionist

Progressive Medical Imaging
Acacia Ridge, QLD
11.2018 - 09.2022
  • Streamlined patient flow by coordinating timely diagnostic imaging appointments.
  • Enhanced patient experience by addressing inquiries and managing referrals with confidentiality.
  • Secured compliance with payment guidelines through effective handling of Medicare and private billing transactions.
  • Achieved accurate patient imaging reports by transcribing radiologist dictations efficiently.
  • Created a professional and safe environment by maintaining organized imaging rooms.
  • Optimized operational efficiency through support of specialized medical equipment setup for diagnostic procedures.
  • Reduced patient anxiety and fostered cooperation by clearly explaining procedures.

Medical Receptionist

UQ Health Care (General Practice)
Loganlea, QLD
01.2018 - 11.2018
  • Facilitated compliance with privacy regulations through careful management of medical records.
  • Protected confidentiality of patient information while supporting adherence to HIPAA regulations and office policies.
  • Assisted in optimizing multi-line phone system operations to create a welcoming experience for patients.
  • Enhanced patient satisfaction by effectively coordinating front desk operations and promptly addressing inquiries.
  • Supported healthcare providers in delivering patient care by managing essential administrative tasks.

Medical Receptionist

Auchenflower Family Practice (healthscope)
Auchenflower, QLD
2022 - 2024
  • Achieved efficient call management by directing high call volumes to pertinent departments while consistently exhibiting a professional demeanor.
  • Upheld strict confidentiality of patient records, ensuring compliance with HIPAA regulations and enhancing patient trust.
  • Streamlined phone call and message handling for a multi-physician medical facility, effectively scheduling appointments and resolving patient inquiries.
  • Delivered accuracy in billing procedures, resulting in timely payments from patients and insurance providers through diligent follow-up.
  • Contributed to medical coding and billing activities, enhancing overall operational efficiency.

Education

Certificate III Pathology Collection - Pathology

TAFE Queensland
QLD

Diploma - Beauty Therapy

College of Natural Beauty
Fortitude Valley, QLD
2019

High School Diploma -

Flagstone State Community College
Flagstone Creek, QLD
2012

Skills

Medical terminology

HIPAA compliance

Proficient in ZedMed, Best Practice and Medical Objects, Voyager

Medical billing and coding

Adaptability and flexibility

CPR certified

Medical transcription

Petty cash management

Relationship building

Additional Information

Alternative contact details

  • 0423859713
  • charli3_k@icloud.com

Timeline

Medical Receptionist

Progressive Medical Imaging
11.2018 - 09.2022

Medical Receptionist

UQ Health Care (General Practice)
01.2018 - 11.2018

Medical Receptionist

Auchenflower Family Practice (healthscope)
2022 - 2024

Certificate III Pathology Collection - Pathology

TAFE Queensland

Diploma - Beauty Therapy

College of Natural Beauty

High School Diploma -

Flagstone State Community College

Professional References

Jan Barnard

Practice Manager

UQ Health Care (General Practice)

Contact: Available upon request

Terrence Hall

Owner & Senior Radiographer

Progressive Medical Imaging

Contact: Available upon request

Similar Profiles

CREATE PROFILE
Charli Hall