Charli Murphy
Summary
Dynamic and dedicated Pharmacy Assistant at Pharmasave Seaford, skilled in patient confidentiality and cash handling accuracy. Enhanced customer satisfaction through exceptional service and effective communication. Proven ability to support pharmacists and manage inventory, ensuring medication safety while fostering a compassionate environment for patients and staff alike.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Pharmacy
02.2021 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Nursing Home Volunteer
Bupa Aged Care
03.2023 - 12.2023
- Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
- Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
- Participated in special events and celebrations, creating memorable experiences for both residents and their families.
- Supported the planning and execution of recreational activities to boost resident morale and social engagement.
Delivery Rider
Adams Pharmacy
02.2020 - 02.2021
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Education
High School Diploma -
Mordialloc College
Mordialloc, VIC11-2023
Skills
- Patient confidentiality
- Cash handling accuracy
- Product recommendations
- Receiving incoming supplies
- Document filing
- Verifying orders
- Patient counselling
- Pharmacist support
- Point-of-sale system
- Accepting payments
- Teamwork and collaboration
- Customer service
Timeline
Nursing Home Volunteer
Bupa Aged Care
03.2023 - 12.2023
Pharmacy Assistant
Pharmasave Pharmacy
02.2021 - Current
Delivery Rider
Adams Pharmacy
02.2020 - 02.2021
High School Diploma -
Mordialloc College
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