Charli Smith

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

• Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
• Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
• Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
• Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.

- Wellness Centre; Floats, Saunas and massages.

- Communicating with Customers on a daily basics and supporting their needs.

Maintained high standards of customer care.

- Handling cash and EFTPOS transactions, as well as HICAPS and AFTERPAY.

- Front and back of house, cleaning and sterilisation of each service.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Collaborated with team members to quickly fill large orders and serve large parties.