Charlie Anderson
Cheltenham,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Port Of Call
Sandringham, VIC
09.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
TEAM LEADER
Village Cinemas
03.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Trained staff on operating procedures and company services
- Cross-trained.
CUSTOMER SERVICE CASHIER
Office Works Mentone
01.2019 - 03.2020
- Resolved customer complaints and maintained clean and tidy checkout area
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store
- Maintained customer satisfaction with quick and professional handling of product returns
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
Bachelor of Health Sciences - Health Science
Monash University
Melbourne, VIC11.2025
Skills
- Customer Care
- High work ethic
- Customer Communication
- Time Management
- Verbal and Written
- Critical Thinking
- Communication
- Conflict Resolution
- Punctuality
- Committed
Certification
certificate ||| in sport and recreation, 2020
Timeline
Waitress
Port Of Call
09.2023 - Current
TEAM LEADER
Village Cinemas
03.2021 - Current
CUSTOMER SERVICE CASHIER
Office Works Mentone
01.2019 - 03.2020
Bachelor of Health Sciences - Health Science
Monash University