Charlie Ford
Corrimal,NSW
Summary
Dynamic and results-oriented Sales Assistant with proven expertise in relationship building and sales expertise, honed at Pro Wrestling Australia and other leading companies. Excelled in customer relationship management and cash handling, consistently exceeding sales targets. Skilled in leveraging social media engagement for brand representation, demonstrating a strong commitment to enhancing customer service and team collaboration.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Pro Wrestling Australia
03.2021 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Fielded customer questions to share information about products, availability, and pricing.
- Executed visual merchandising strategies to attract customers and drive sales.
Sales Assistant
Just Group
10.2023 - 02.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Met and exceeded sales targets consistently, contributing to overall team success.
Cashier
McDonald's
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Enhanced customer service experience by efficiently processing purchases and returns.
Education
Wollongong High School Of The Performing Arts
Wollongong, NSW10.2024
Skills
- Cash handling
- Relationship building
- Sales expertise
- Processing payments
- Team collaboration
- Customer relationship management
- Brand representation
- Social media engagement
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Sales Assistant
Just Group
10.2023 - 02.2024
Cashier
McDonald's
08.2021 - 12.2021
Sales Assistant
Pro Wrestling Australia
03.2021 - Current
Wollongong High School Of The Performing Arts
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