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Associate Principal Engineer

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Dynamic Front of House professional with proven success at Moes Southwestern Grill, enhancing customer experiences through effective team coordination and upselling strategies. Skilled in operations management and staff training, I streamlined processes to boost productivity and support revenue growth, demonstrating strong leadership and organizational abilities.

Dynamic professional with expertise in front of house operations at Panda Express Restaurant, enhancing guest experiences through effective communication and organization. Proven ability to train staff and optimize supply chain processes, boosting efficiency. Adept at fostering client relationships and maintaining high standards of service, leveraging both technical and interpersonal skills to drive success.

Dynamic professional with extensive experience in front of house operations at Petrified Forest. Proven ability to enhance guest experiences through effective communication and organization. Skilled in managing ticket collection and queue management, while demonstrating strong adaptability and teamwork. Committed to maintaining a welcoming environment and ensuring operational efficiency.

I bring a strong foundation in customer service built through years of working in fast-paced environments — from Chick-Fil-A and Sizzle and Crunch to barista, wedding catering, and a hostess. These roles taught me how to stay composed under pressure, communicate clearly with all kinds of people, and always keep the environment around me safe and organized. Growing up around my family's restaurant and construction management businesses helped me shape my work ethic and sense of responsibility. I'm eager to bring that same dedication to any jobs in the future to further expand my experiences.

Charlie Frew

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