Charlie Hope
Perth,Australia
Summary
Motivated and reliable 25 year old from Scotland, based in Perth on a Working Holiday Visa. I have over six years of experience in administrative and customer service roles within local government, with additional hands-on experience in general labouring and hospitality. Known for being adaptable and dependable with a strong desire to contribute effectively and hungry to start my working life in Perth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Services Advisor / Benefit Assessor / Admin Assistant
Scottish Borders Council
06.2018 - 03.2025
- - Began as an Admin Assistant, responsible for filing, data entry, and general office support.
- - Progressed to Customer Services Advisor, handling public inquiries, resolving issues, and supporting council services.
- - Promoted to Benefit Assessor, evaluating applications, calculating entitlements, and ensuring compliance with regulations.
- - Maintained high levels of accuracy, confidentiality, and professionalism in all roles.
General Labourer (Weekends)
Private Arborist Contractor
09.2024 - 01.2025
- - Assisted arborists with tree cutting and maintenance tasks.
- - Performed manual handling, site clean-up, and equipment preparation.
- - Ensured adherence to safety procedures and supported team operations in outdoor environments.
Bar Worker (Weekends)
Station Bar
07.2023 - 11.2023
- - Served beverages and maintained a friendly, welcoming atmosphere.
- - Managed cash and card transactions efficiently.
- - Delivered excellent customer service and worked collaboratively with team members.
Education
High School Diploma -
Hawick High School
01.2018
Skills
- Reliability and strong work ethic
- Time management
- Adaptability
- Strong verbal and written communication
- Customer service
- Competent with Microsoft Office and general computer use
- Team player
- Manual handling and site support
Certification
- White Card
- Australian Driving License
Timeline
General Labourer (Weekends)
Private Arborist Contractor
09.2024 - 01.2025
Bar Worker (Weekends)
Station Bar
07.2023 - 11.2023
Customer Services Advisor / Benefit Assessor / Admin Assistant
Scottish Borders Council
06.2018 - 03.2025
High School Diploma -
Hawick High School
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