Summary
Overview
Work History
Education
Skills
Voluntary And Community Service
Other Experiences Activities
Personal Qualities
References
Timeline
Generic

Charlie Johnson

Norman Park,QLD

Summary

To make a positive contribution in a high performance customer-oriented business environment that contributes to economic and social wellbeing. To grow and develop as a professional, building my capabilities, experiences and relationships across diverse operating environments. Seeking employment in a professional environment where I can leverage my skills and recent education to contribute to company growth and establish valuable relationships.

Overview

6
6
years of professional experience

Work History

Loan Support Specialist

Perrier Ryan Financial Services
06.2021 - Current
  • Successfully managed the entire end to end loan process, including initial application submissions, closing transactions, and client communication
  • Demonstrated strong problem-solving skills, workflow management, and attention to detail in a client-oriented environment
  • Developed expertise in client lending experience and grew the client portfolio of the firm.

Loan Services Officer

Auswide Bank
01.2021 - 05.2021
  • Delivered basic lending services with a focus on documentation, funding, maintenance, and discharge of loan applications
  • Ensured administrative tasks within the Loan Origination Team were carried out in accordance with Bank values, policies, and procedures
  • Provided exceptional lending and customer experience while working in a team-oriented environment.

Retail Team Member

Grilld' Healthy Burgers
05.2018 - 12.2020
  • Delivered outstanding customer service in a demanding hospitality environment
  • Gained skills in interacting with customers daily and obtained a Certificate III in Hospitality.

Stores Officer

LifeCare Furniture
01.2020 - 03.2020
  • Delivered manual labor services, safely, to a high standard
  • Developed skills in manual labor and safety management while assembling furniture in a manufacturing environment.

Education

10794NAT Course in Community Justice Services -

01.2023

Batchelor of Business Management (Marketing Major) -

University of Queensland
01.2022

Hootstuite Platform Certification -

01.2021

Hootsuite Social Marketing Ceritifcation -

01.2021

SIT30616 Certificate III in Hospitality -

01.2019

Anglican Church Grammar School
01.2017

Skills

  • Professionalism and Integrity
  • Continuous learning mindset
  • Decision-Making Confidence
  • Strong analytical skills

Voluntary And Community Service

  • Norman Creek Clean Up (2013-2014)
  • Nursery Road State Special School (2015-2017)
  • Sony Foundation School Holiday’s Camp (2016-2017)

Other Experiences Activities

Brisbane Lions Academy (2015-2018)

Personal Qualities

  • Honesty, integrity and humility
  • A leader and team player
  • Self starter and hard worker that honours commitments
  • First rate communicator with a strong customer service ethic
  • Problem solver
  • Oustanding judgement and temperament, Ccalm and measured under pressure

References

  • Grant Cochrane, Cochrane Farms, Managing Director, 0409617464
  • Mathew Hedditch, Morgans Financial Limited, 0407240178, Mathew.hedditch@morgans.com.au
  • Ben Schodel, Blades Project Services, 0421079828, ben@blades.net.au

Timeline

Loan Support Specialist

Perrier Ryan Financial Services
06.2021 - Current

Loan Services Officer

Auswide Bank
01.2021 - 05.2021

Stores Officer

LifeCare Furniture
01.2020 - 03.2020

Retail Team Member

Grilld' Healthy Burgers
05.2018 - 12.2020

10794NAT Course in Community Justice Services -

Batchelor of Business Management (Marketing Major) -

University of Queensland

Hootstuite Platform Certification -

Hootsuite Social Marketing Ceritifcation -

SIT30616 Certificate III in Hospitality -

Anglican Church Grammar School

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Charlie Johnson