CHARLIE MCNAMARA
Redcliffe,QLD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
1
1
Certification
5
5
years of professional experience
Work History
All Rounder
The Mayfair Ridge Tavern
Emerald, Queensland
06.2025 - Current
- Delivered efficient bar and bistro service, overseeing beverage preparation, customer service, EFTPOS and cash handling, and meal and coffee service to enhance guest experience.
- Upheld high standard of customer service in fast-paced hospitality environment, contributing to positive dining experiences.
- Prepared and served cocktails, managed cocktail stock, and assisted with staff training.
- Oversaw Keno and TAB operations, ensuring compliance with responsible service practices and ID verification for customer safety.
Front Desk Reception
Mayfair Motel
Emerald , Qld
05.2025 - Current
- Managed front desk reception, overseeing customer check-ins, check-outs, and reservation creation to enhance guest experience.
- Greeted guests warmly and checked them into the hotel efficiently.
- Managed guest inquiries and resolved issues promptly at the front desk.
- Answered phone calls and provided information about hotel services and amenities.
- Completed administrative and paperwork tasks efficiently, supporting smooth front desk operations.
- Supported front desk reception duties by providing information to callers or visitors.
- Oversaw daily front desk operations to ensure seamless guest service. of the front desk reception area ensuring smooth workflow throughout the day.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Liaised with housekeeping staff to ensure timely room readiness for guests. to ensure room readiness for incoming guests.
Bartender
Salt bush
Emerald , Qld
05.2025 - Current
- Oversaw bar operations, crafted cocktails, beers, and spirits for timely floor service.
- Mixed and served a variety of cocktails and beverages for customers.
- Engaged with customers to provide exceptional service and enhance their experience.
- Maintained a clean, organized, and efficient bar environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
Lifeguard
Emerald Aquatic Centre
Emerald, Queensland
05.2024 - 08.2025
- Worked as a lifeguard, kiosk attendant, and part-time swim teacher, promoting safety and enjoyment for all patrons.
- Supervised swimming activities to ensure safety and enjoyment for all patrons.
- Maintained pool facilities by cleaning, collecting rubbish, and managing chemical levels to ensure a safe swimming environment.
- Oversaw kiosk operations, handling entry fees and providing food and beverage service to enhance patron experience.
Cashier
Red Rooster Emerald
Emerald, Queensland
11.2021 - 12.2024
- Delivered fast, friendly service as cashier, efficiently taking orders via headset to enhance customer satisfaction.
- Managed drive-thru operations and accurately prepared and packed customer orders.
- Trained new staff and coordinated staff development programs, effectively delegating tasks across departments during shifts.
- Progressed to Certified Crew Trainer and Crew Leader, demonstrating leadership and strong performance.
Education
Emerald State High School
EmeraldSkills
- Customer engagement
- Communication
- Teamwork
- Time management
- Leadership
- Critical thinking
- Adaptability
Certification
- RSA
- RSG
- Tab training cert
- Keno training cert
- Lifeguard Certificate
- First Aid Certificate
Personal Information
Date of Birth: 07/12/2005
Accomplishments
- Created and developed weekly cocktail specials, including testing and refining recipes.
- Worked independently as the primary bartender while maintaining high standards of fine dining service.
Professional Overview
Date of Birth: 07/12/2005
Professional Development
Date of Birth: 07/12/2005
Timeline
All Rounder
The Mayfair Ridge Tavern
06.2025 - Current
Front Desk Reception
Mayfair Motel
05.2025 - Current
Bartender
Salt bush
05.2025 - Current
Lifeguard
Emerald Aquatic Centre
05.2024 - 08.2025
Cashier
Red Rooster Emerald
11.2021 - 12.2024
Emerald State High School