Charlie Roberts
Sandford,Tas
Summary
Passionate worker at Mystate Bank with almost a year of experience, dedicated to delivering outstanding customer service for maximum satisfaction. Proficient in identifying customer needs and delivering effective solutions to any challenges. Possesses excellent time management skills and a comprehensive understanding of the customer service and finance industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lending Solutions Consultant
MyState Bank
07.2024 - Current
Gained a greater knowledge around the lending side of banking,
Learned more about the systems and procedures that we use here at MyState Bank,
Collaborated on projects and deepened my knowledge in all other aspects of banking.
Customer Service Representative
Mystate Bank
06.2023 - Current
- Demonstrated strong problem-solving skills to identify root causes of customer issues and provide effective solutions
- Learn't how to handle customer complaints and feedback in a professional manner
- Developed great customer service skills
- Gained a deeper knowledge in the finance industry
- Great time management skills with processing and handling paperwork
Pool Lifeguard
YMCA
01.2022 - 07.2023
Education
Clavin Christian School
06.2023
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Emmanuel Christian School
12.2020
Skills
- Ability to Work in a Team
- Effective Time Management
- Fast Learner
- Leadership
- Customer Service
- Computer Skills
- Communication Skills
- Highly organized and efficient
Personal Information
Date of Birth: 08/12/05
Hobbies and Interests
- Soccer Player
- Reading
- Mountain Biking
- Surfing
- Volunteer Coaching
Certification
Currently studying a certificate 3 in project managment,
Currently have my First aid and CPR certificate
Timeline
Lending Solutions Consultant
MyState Bank
07.2024 - Current
Customer Service Representative
Mystate Bank
06.2023 - Current
Pool Lifeguard
YMCA
01.2022 - 07.2023
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Emmanuel Christian School
Clavin Christian School
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