MICHAEL ROBERTSON
Mount Coolum
Summary
I have experience in hotel maintenance. My skills include, but are not limited to… painting, plumbing, electrical, HVAC, technical support and customer service
Overview
12
12
years of professional experience
Work History
Customer Solutions Specialist
Probe CX
07.2024 - 01.2025
- Manage a high volume of inbound calls, maintaining professionalism and efficiency under pressure.
Handyman
Self Employed
11.2022 - 07.2024
- Residential cleaning
- Flat-pack furniture, bedding and kitchen cabinetry assembly
- Vehicle maintenance and repair
- Furniture removal and installation
- Residential painting, exterior and interior
Handyman
The Sebel Resort Noosa
06.2013 - 11.2022
- Maintain building functionality and respond to issues
- Repair, replace and/or adjust door closers
- Reprogram, replace batteries and/or replace entry locks
- Maintain, repair and/or replace hinges, handles, striker plates
- Diagnose and organise repair of electrical and air conditioning faults
- Fix T.V
- And internet issues
- Diagnose plumbing issues and organise repair
- Replace toilet valve seals, recaulk wet areas
- Repair damage to walls and ceilings
- Plastering, sanding, repainting
- Repair and/or replace curtains and blinds
- Repair and or replace in room safes
- Replace light bulbs and LED transformers as required
- Repair/replace furniture and bedding
- Clean pools, monitor/maintain pool chemistry, maintain and organise repair of pool plumbing, pumps and filtration
- Achievements and experienced gained - Employee of the Year 2014
- Experience gained in hotel property and pool maintenance
Education
Cert IV Light Vehicle Mechanic -
Warwick Institute Of TAFE
Queensland11.2010
Year 12 -
St John's College
Queensland11.2005
Skills
- Verbal and Written communication
- Strong Work Ethic
- People skills
- Infection control
- Fast worker
- Empathy
- Easily adaptable
- Customer service
- Attention to Detail
- Analytical skills
- Ability to multi-task
- Efficient Worker
- Fast Learner
- Ability to work under Pressure
- Computer Savvy
- Ability to work in a team
- Microsoft Office: Word, Outlook
Computer And Software Skills
Experience in hardware and software trouble shooting.
Hobbies and Interests
- Automotive
- Painting
- Chess
Timeline
Customer Solutions Specialist
Probe CX
07.2024 - 01.2025
Handyman
Self Employed
11.2022 - 07.2024
Handyman
The Sebel Resort Noosa
06.2013 - 11.2022
Cert IV Light Vehicle Mechanic -
Warwick Institute Of TAFE
Year 12 -
St John's College
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