Charlotte Chan
Southbank,VIC
Summary
Disciplined Finance Intern pursuing opportunity to further studies and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.
Overview
3
3
years of professional experience
Work History
Sales Assistant
1001 Optical
04.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
Placement Student
The University Of Queensland
02.2021 - 06.2021
- Generated report using data provided by the coordinator and provide useful insight
- Developed effective improvement plans in alignment with goals and specifications
- Developed and updated tracking spreadsheets for process monitoring and reporting
- Collected, arranged, and input information into database system
- Provided marketing ideas from promotion of activity
Education
Master of Management (Finance) - Finance
The University of Melbourne
Melbourne, VIC12.2024
Bachelor's of Psychological Science (Honours) - Psychology
The University of Queensland
Saint Lucia, QLD12.2021
Skills
Excel Skill
Data Analysis Tool, ie, SQL, SPSSs
Analytical Thinking
Problem-Solving
Attention to Detail
Communication Skill
Teamwork and Collaboration
Time Management
Languages
Chinese (Cantonese)
Native or Bilingual
Korean
Professional Working
Timeline
Sales Assistant
1001 Optical
04.2022 - Current
Placement Student
The University Of Queensland
02.2021 - 06.2021
Master of Management (Finance) - Finance
The University of Melbourne
Bachelor's of Psychological Science (Honours) - Psychology
The University of Queensland
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