Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Logistics Assistant
David Jones
10.2023 - Current
Maintaining, receiving and transferring stock, customer repairs, customer orders.
Coordinated driver dispatch to accomplish daily delivery requirements.
Ensuring the click and collect order pick processes provides a seamless customer experience for the customer.
Liaised with production facilities to ensure timely stock availability
Online Team Member
Coles Supermarket
08.2023 - Current
Assisted clients with product questions to facilitate online ordering process.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Wrapped, boxed and weighed customers' products.
Responsible for "click & collect" service, assisting customers in obtaining their ordered products.
Food and Beverage Attendant
Toyama Japanese Cuisine
02.2023 - 10.2024
Welcomed and engaged customers, skillfully taking orders and effectively communicating them to the kitchen, ensuring prompt and accurate service.
Maintained consistently high standards of performance and service, actively enforcing service and quality standards to create a welcoming environment for customers.
Demonstrated strong organizational skills by effectively managing inventory of cups, lids, straws, and
condiments, ensuring availability throughout shifts.