Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte KERAVEC

Sydney,NSW

Summary

Dynamic professional with a proven track record in sales and HR management, notably at COLLIERS INTERNATIONAL FRANCE. Excelled in customer care and employee relations management, significantly enhancing client satisfaction and operational efficiency. Skilled in sales presentations and adept at fostering key relationships, demonstrating a strong ability to meet organizational objectives with confidence and expertise.

Overview

3
3
years of professional experience

Work History

Salesperson

MAJE
PARIS, FRANCE
11.2024 - 01.2025
  • Provided excellent service and attention to customers.
  • Developed key customer relationships to increase sales.
  • Achieve the various objectives set and be a driving force in implementing action plans.

HR Business Partner

COLLIERS INTERNATIONAL FRANCE
PARIS, FRANCE
12.2021 - 11.2024
  • Coordinate the training policy: Analyze training needs, design and develop training programs, organize and plan training courses, monitor and evaluate training programs, manage the training budget, support managers and employees, and ensure administrative management.
  • Oversaw employee onboarding and offboarding processes, ensuring compliance with organizational standards.
  • Managed HR data by tracking KPIs to ensure pay equity.
  • Collaborates with management to design compensation plans addressing organizational objectives.
  • Created salary grid based on job classification review and benchmarking.
  • Coordinated at national level for implementation of HRIS.

Receptionist

NOVOTEL
PARIS, FRANCE
10.2021 - 11.2021
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

MBA - HUMAN RESOURCES

IFAE BUSINESS SCHOOL
PARIS FRANCE
08-2021

Skills

  • Sales presentations
  • Customer care
  • Employee relations management
  • Office management
  • Customer and client relations

Timeline

Salesperson

MAJE
11.2024 - 01.2025

HR Business Partner

COLLIERS INTERNATIONAL FRANCE
12.2021 - 11.2024

Receptionist

NOVOTEL
10.2021 - 11.2021

MBA - HUMAN RESOURCES

IFAE BUSINESS SCHOOL
Charlotte KERAVEC