Charlotte McConachy
Neerim South,VIC
Summary
Dynamic Senior Hairdresser with a proven track record at Lets Do Hair, excelling in client relationship management and innovative styling techniques. Recognized for enhancing customer satisfaction and mentoring junior stylists, I leverage strong communication skills and advanced hairdressing tools to deliver exceptional results and foster repeat business.
Overview
4
4
years of professional experience
Work History
Senior Hairdresser
Lets Do Hair
05.2024 - Current
- Provided high-quality haircuts and colour services tailored to client preferences.
- Mentored junior stylists, enhancing skill development and service quality.
- Implemented innovative styling techniques, improving overall customer satisfaction.
- Conducted consultations to assess client needs and recommend suitable services.
- Utilized advanced hairdressing tools and products for optimal results in styling services.
- Developed strong client relationships, leading to repeat business and referrals.
- Collaborated with team members to streamline operations and enhance salon efficiency.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Managed appointment scheduling to maximize client flow and minimize wait times.
- Collaborated with team members to maintain salon cleanliness and organization for optimal workflow.
Apprentice Hairdresser
Bombshell Studio
01.2023 - 04.2025
- Assisted stylists in executing various haircutting techniques and styles
- Provided exceptional customer service, ensuring client satisfaction and repeat business
- Maintained cleanliness and organization of workspace, tools, and equipment
- Supported inventory management by restocking products and supplies as needed
- Participated in ongoing training to enhance technical skills and industry knowledge
- Collaborated with team members to create a positive salon environment for clients
- Adapted quickly to diverse client needs, demonstrating versatility in styling approaches
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
Wait Staff Member
Neerim South Hotel
10.2022 - 01.2023
- Ensured exceptional customer service and operational efficiency.
- Collaborated with kitchen staff to ensure timely order delivery and quality standards.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Developed rapport with regular patrons, fostering a welcoming environment for repeat visits.
- Coordinated daily schedules to optimize staffing levels during peak hours.
- Implemented process improvements that enhanced table turnover and guest satisfaction.
Education
Graduate Certificate - Hairdressing
Community College Gippsland Warragul
Warragul, VIC05-2025
Skills
- Goal setting and achievement
- Client relationship management
- Professionalism and ethics
- Consultation expertise
- Salon marketing strategies
- Workspace organization
- Social skills
- Cash register operation
- Clear communication
- Staff supervision
- Social media marketing
- Relationship management
- Appointment scheduling
- Sales techniques
- Schedule management
References
Symone O'Shaughnessy (Lets do hair)
Phone Number: 0458107383
Tracey Thompson (Personal Reference)
Phone Number: 0413649637
Hobbies
- Swimming
- Love for nature
- Camping
- Fishing
- Night out with my friends
- Shopping
Qualities
- I am a loyal person with excellent personable skills
- Works well independently and in high volume situations
- Excellent team player
- Honest, trustworthy and will always put others feelings into consideration.
Timeline
Senior Hairdresser
Lets Do Hair
05.2024 - Current
Apprentice Hairdresser
Bombshell Studio
01.2023 - 04.2025
Wait Staff Member
Neerim South Hotel
10.2022 - 01.2023
Graduate Certificate - Hairdressing
Community College Gippsland Warragul