Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHARLOTTE MILES

Brisbane,QLD

Summary

I am a hardworking and passionate job seeker with strong customer service, waitressing and retail skills eager to secure a permanent part-time or casual position.

Overview

6
6
years of professional experience

Work History

Retail Sales Assistant

Typo Stationery & Gifts
11.2023 - Current

This is a Christmas casual position during University holidays and my responsibilities include:

  • Customer service
  • Cash register Operations
  • Assisting customers with selecting purchases
  • Pricing and displaying stock
  • Cleaning

Food and Beverage Waitperson

Compass Group, Emmanuel College, University Of QLD
04.2022 - Current

I have been working for the Compass Group at Emmanuel College, University of Queensland. I have been in this casual position for over 18 months while studying at University. I have worked at normal meal times in the dining hall and also at large formal functions. My responsibilities include:

  • Meal preparation
  • Food and beverage waitressing
  • Function set up and clean up
  • Training of new staff
  • Kitchen and dining hall cleaning
  • Food handling

Marketing Internship

Babyhood Australia
08.2023 - 12.2023

Babyhood Australia produces and sells a large range of nursery furniture and other baby products including prams and strollers. My position at Babyhood was a Marketing intern position which I completed as part of my Bachelor of Visual Communication in Semester 2 2023. My responsibilities included:

  • Creating video-based content for social media
  • Creating content for the company website
  • Using Adobe software
  • Promoting products

Food and Beverage Waitress, Christmas Casual

Ortem, Café
12.2022 - 02.2023

This was a Christmas casual position during University holidays. My responsibilities included:

  • Customer service
  • Food and beverage waitressing
  • Cash register operations
  • Cleaning

Retail Sales Assistant, Christmas Casual

SilverShop
11.2021 - 02.2022

This was a Christmas casual position prior to me commencing studies at University. My responsibilities included:

  • Customer Service
  • Cash register operation
  • Customer enquiries via the telephone
  • Assisting customers with selecting jewellery
  • Pricing and displaying stock
  • Cleaning

Retail Sales Assistant

Supanews, Grand Central
02.2020 - 02.2021

This was permanent Part-time position during a gap year between leaving school and commencing studies at University. My responsibilities included:

  • Customer Service
  • Cash register operation
  • Pricing and displaying stock including magazines
  • Sales of various Lottery tickets
  • Cleaning

Fast Food Attendant

Super Rooster
08.2017 - 02.2020

This was my first job while I was still at school. I worked at Super Rooster for over 2 years and my responsibilities included:
• Customer Service
• Cash register operations
• Food Preparation
• Stock monitoring and restocking
• Package preparation
• Training of new employees
• Reconciliation of cash takings
• Cleaning

Work Experience

KingFisher Graphic Design
12.2019 - 12.2019
  • Phone answering
  • Mini logo design projects
  • Review branding projects
  • Research for quoting
  • Postage and mail delivery
  • General office duties

Education

Bachelor of Design - Visual Communication

Queensland University of Technology
Brisbane, QLD
07.2024

Associate Diploma - Business Administration And Management

Certificate III in Business
Toowoomba, QLD
01.2019

High School Diploma -

St Ursula's College Toowoomba
Toowoomba, QLD
01.2019

Skills

  • Customer service
  • Customer Service
  • Retail experience
  • Food and Beverage service
  • Teamwork
  • Graphic Design
  • Marketing
  • Communication
  • Punctuality
  • Problem solving

References

  • Wendy Ferguson, Supanews, Grand Central, Toowoomba, 0429 963 163
  • Angela Antelme, Ascot Living, Ascot, 0418 786 534

Timeline

Retail Sales Assistant

Typo Stationery & Gifts
11.2023 - Current

Marketing Internship

Babyhood Australia
08.2023 - 12.2023

Food and Beverage Waitress, Christmas Casual

Ortem, Café
12.2022 - 02.2023

Food and Beverage Waitperson

Compass Group, Emmanuel College, University Of QLD
04.2022 - Current

Retail Sales Assistant, Christmas Casual

SilverShop
11.2021 - 02.2022

Retail Sales Assistant

Supanews, Grand Central
02.2020 - 02.2021

Work Experience

KingFisher Graphic Design
12.2019 - 12.2019

Fast Food Attendant

Super Rooster
08.2017 - 02.2020

Bachelor of Design - Visual Communication

Queensland University of Technology

Associate Diploma - Business Administration And Management

Certificate III in Business

High School Diploma -

St Ursula's College Toowoomba
CHARLOTTE MILES