Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte nagle

Golden Beach

Summary

I am seeking full-time or part-time employment in the health industry, where I can contribute my skills and experience. Since the age of 16, I have been dedicated to my work, exhibiting responsibility, motivation, and resilience. I have been serving as an Assistant in Nursing at Regis since August 2023 and have recently completed my Diploma of Nursing. I possess all the necessary prerequisites for working in healthcare, including relevant medical requirements. Additionally, I hold a valid driver’s license and have access to a reliable vehicle. I am eager to bring my commitment and expertise to a new role in the health sector.

Overview

6
6
years of professional experience

Work History

Assistant in Nursing

Regis AGED CARE
08.2023 - Current
  • Provided high-quality personal care such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Collaborated with the multi-disciplinary team to create individualized care plans tailored to each patient''s needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated Residents to identify and address behavioural concerns, and medically relevant symptoms.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Provided emotional and psychological support to patients and their families, fostering positive outcomes.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • electronically documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.

Office Manager

Regis Aged Care
12.2024 - 03.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Demonstrated adaptability in responding to unexpected scheduling changes, such as sick calls.

part-time customer consultant

Telstra store
08.2022 - 08.2023
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Collaborated with team members to share best practices, enhancing overall team performance.
  • Exceeded monthly sales targets consistently by implementing strategic selling techniques.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Built relationships with customers and community to promote long term business growth.

food service assistant

Regis aged care
12.2021 - 05.2022
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
  • Assisted in maintaining a clean and sanitary dining environment for the comfort of residents.
  • Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.

casual BARISTA

The Beach Shak
11.2019 - 12.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities.
  • Handled customer complaints professionally.
  • Maintained and operated espresso machines, blenders, and other equipment.

casual barista in training

Zarraffas coffee drive thru
02.2019 - 11.2021
  • Maintained a clean and organized workspace at all times.
  • Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
  • Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
  • Participated in ongoing training sessions to continually improve skill set and knowledge of industry trends.
  • Prioritized safety compliance by adhering to proper food handling procedures at all times.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

Diploma of Nursing - Nursing

Sunshine Coast Health Institute
TAFE
12-2024

High School Diploma -

Bribie Island State High School
Bribie Island
11.2021

Diploma of Nursing -

TAFE- BUNDAMBA
01.2021

Primary School -

Banksia Beach State Primary School
Bribie Island
12.2015

Skills

  • Reliable team player
  • Patient care
  • Healthcare ethics
  • Patient assessment
  • Compassion and empathy
  • Infection control
  • Clinical judgment
  • Punctual and attention to detail
  • Policy and procedure compliance
  • Patient and family advocacy
  • Professional bedside manner

Timeline

Office Manager

Regis Aged Care
12.2024 - 03.2025

Assistant in Nursing

Regis AGED CARE
08.2023 - Current

part-time customer consultant

Telstra store
08.2022 - 08.2023

food service assistant

Regis aged care
12.2021 - 05.2022

casual BARISTA

The Beach Shak
11.2019 - 12.2021

casual barista in training

Zarraffas coffee drive thru
02.2019 - 11.2021

Diploma of Nursing - Nursing

Sunshine Coast Health Institute

High School Diploma -

Bribie Island State High School

Diploma of Nursing -

TAFE- BUNDAMBA

Primary School -

Banksia Beach State Primary School

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Charlotte nagle